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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

February 28, 2019

Unhappy My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? More

by The Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Temo Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Good will recommend this place Bought a truck from this dealership. Everyone was very cooperative. Excellent service. Will recommend to anyone I know. I live near a Ford dealership More

by MONDRAGON.PERLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino Gil
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

FAB Battery Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very prof More

by SMENTRUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Used Expedition My sales rep Luke did a great job. We walked away knowing we paid a good price and we treated fairly. I would recommend this dealership. More

by TWolsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Luke was able to provide a great experience. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 27, 2019

Bob the manager of the body shop great customer service Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. More

by VANIV66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Feb 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, VANIV66! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

You never know when I have had three Lincolns. One may never know when you buy a new car. My Lincoln was in for a routine check up. I was walking around the showroom look More

by MPAWLAK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Eduardo Rodriguez
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new 2019 Lincoln MKZ and we look forward to doing business with you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

Long Day - Worth the Wait The team at Joe Rizza Ford & Lincoln did everything they could to make sure I left happy. Once a car and price was worked out, the team moved quickly More

by ZACHERYANDBRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Blazys
Feb 27, 2019 -

Joe Rizza Ford Lincoln responded

ZACHERYANDBRIAN, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership leave happy and confident they made the right decision. I'm happy to hear about your positive experience with us. Enjoy your new car! Best, Rawan Altaher - raltaher@rizzacars.com

February 25, 2019

Tire replacement I got flat tire running in to a pothole. The old tire was inspected. I got new tire within 24 hours. The service was well delivered. More

by Inna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

February 25, 2019

Cooling Fan will not stop running My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Rawan Altaher - raltaher@rizzacars.com

February 25, 2019

Very fast and courteous and knowledgeable gave me a loaner when I needed it fresh coffee and pastries never had a complete experience like this thank you More

by FIORI7304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

FIORI7304, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

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