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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

February 25, 2019

Awsome I always have great experiances with joe rizza.Excellent service department. Everyone there is very friendly and helpful. i would recommend going to j More

by Casper1$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 25, 2019

Lease of Ford Expedition Max Joey was the salesman that helped us lease our Ford Expedition Max. He was very accommodating to all of our questions and concerns. Joey was extremely More

by ktuburan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

February 23, 2019

Excellent service and treated with courtesy and respect, gave me a run down of where I stand with each aspect of my truck. I know what I need now and what I’ll need in More

by JBM7434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

February 23, 2019

The "Works" out in about 50 minutes, great. Wish they would bring back the complimentary car wash, instead of the coupon for off site wash. Listen to the voice of your returning customers, plea More

by CARMELGRAD65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

CARMELGRAD65, we are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Ford and Lincoln of Orland Park we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Rawan Altaher - raltaher@rizzacars.com

February 23, 2019

Glad that it's finally done! Though I waited nearly 2 years, not necessarily the fault of the dealership, to get my airbag replaced I'm elated that it's done. While I was there I More

by OU812CAKEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

February 22, 2019

Nightmare They sold me a $30000 vehicle. I get it home and the dvd player will not work. They refused to fix it. So much for standing by your product. I would n More

by DJRFREESTUFF33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Precin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino Gil
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide, DJRFREESTUFF33. Please contact us when you can so we can address this together. Best, Rawan Altaher - raltaher@rizzacars.com

February 22, 2019

Mkx2018-5000 miles Have had car in 3 times same thing, now car has exhaust leak after they took apart and repaired, also ride of car is bad and they can not tell -it is More

by DELA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Feb 26, 2019 -

DELA14 responded

If dealer wants to speak to me they can call me, they know my number!

February 22, 2019

The guys there were great The first guy flori was a great person felt comfortable use friendly and kind to my family my father-in-law so I would definitely recommend him More

by PACKISP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flori maritato
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Pleasant buying experience. Gino was my point man at the dealership. He was very attentive and helped to make this a pleasant buying experience. I consider Gino an asset within t More

by DHUTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Gil
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Rizza lincoln Excellent experience and tremendous service I highly recommend this dealer My sales man Luke was wonderful and I would definitely go back because More

by DLPIN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your input, DLPIN112. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Best, Rawan Altaher - raltaher@rizzacars.com

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