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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
February 19, 2019
Great, quick service experience. Great service experience. I will bring my vehicle back to this dealer any time. Far exceeded my expectations and my experience at Hawk Ford in Oak Law Great service experience. I will bring my vehicle back to this dealer any time. Far exceeded my expectations and my experience at Hawk Ford in Oak Lawn More
by Csaw454
Verified CustomerEmployees Worked With
February 19, 2019
Excellent minus one thing Overall everything was great. Got my car done faster than they told me. Just wished I didn’t have to rent a car awhile minenwas getting serviced. Migh Overall everything was great. Got my car done faster than they told me. Just wished I didn’t have to rent a car awhile minenwas getting serviced. Might need to get more loaners to give customers More
by HAWK8702
Employees Worked With
Lauren Kutsche
February 19, 2019
Customer care Our contact at Rizza ( Scott ) communicated well before we brought the car in for service and followed through after we dropped the car off, no surp Our contact at Rizza ( Scott ) communicated well before we brought the car in for service and followed through after we dropped the car off, no surprises. The car was ready on time Service with a smile. More
by Josette Servi
Employees Worked With
February 19, 2019
Excellent I had no issues. They went thru an entire inspection and fluids fill with battery inspection Service was done in a timely manner Everything from start I had no issues. They went thru an entire inspection and fluids fill with battery inspection Service was done in a timely manner Everything from start to finish was professional and complete thank you all again! More
by G_WARD_11
Employees Worked With
Lauren Kutsche, Ike Mohammed
February 18, 2019
Great experience Wife and I purchased two cars...great staff! Everyone from sales to finance couldn’t have been more helpful. We will definitely be repeat customers! Wife and I purchased two cars...great staff! Everyone from sales to finance couldn’t have been more helpful. We will definitely be repeat customers! More
by JOHN8025
Employees Worked With
February 16, 2019
New Car lease. Over-all decent experience. Need updated corrected contract reflecting $.15/mile overage. Shelby did wonderful job sharing details pertaining to the Over-all decent experience. Need updated corrected contract reflecting $.15/mile overage. Shelby did wonderful job sharing details pertaining to the various Lincoln Continental aspect and features. More
by j.kenton
Employees Worked With
Luke, Fiori, Shelby
February 15, 2019
Excellent I think Mr. Joe Rizza for the opportunity thank you so much gib bless you and all your team was wonderful and I am so happy I think Mr. Joe Rizza for the opportunity thank you so much gib bless you and all your team was wonderful and I am so happy More
by CARO78PRIMA
February 15, 2019
Great service! My service consultant, was super, very thorough and concerned. Lauren explained everything to me and stressed the urgency of my need to be aware and a My service consultant, was super, very thorough and concerned. Lauren explained everything to me and stressed the urgency of my need to be aware and attentative to the issues with my car. Great experience, I will definitely be coming back. More
by Littleman04
Employees Worked With
Lauren Kutsche
February 15, 2019
Good service My only issue is how my belongings we taken out of my old car and thrown into my new car. It was very disappointing. Other than that my experience was My only issue is how my belongings we taken out of my old car and thrown into my new car. It was very disappointing. Other than that my experience was good. More
by BAXADENISE
Employees Worked With
February 15, 2019
I came in for regular service. I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of what additional services I needed , that shows how well they checked my car out. My service was prompt and professional. More
by SCOTT Wells
Employees Worked With
Other Employees :
Miles Misek, Lauren Kutsche
