
Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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This is by far the best experience. Joe Rizza does it right. I purchased my truck 3 days ago as which time I ordered spray in bedliner and a tonneau cover. My salesman was Al. Very knowledgeable and experienced, I purchased my truck 3 days ago as which time I ordered spray in bedliner and a tonneau cover. My salesman was Al. Very knowledgeable and experienced, along with the general manager Gary, together they made my transaction very seamless and pleasurable. Bob Russ explain the different types of tonneau covers and attributes of each design. I ordered the one I liked along with a spray bed liner. Bob called me the next day to let me know if my cover will be in on Friday only 3 days after my purchase. Upon arrival in the morning Bob had a loaner vehicle ready for me and once again it only took a few minutes to handle everything. My truck was ready at 3 ok, and boy, did they do a good job... as much as I try to nitpick something just couldn't find it. If you want it done right, to Joe Rizza. I know I will next time. More
Recall Repair Everything went smoothly. The vehicle was only in for a half-day and the recall repair was completed. I was contacted right when they said I would b Everything went smoothly. The vehicle was only in for a half-day and the recall repair was completed. I was contacted right when they said I would be to come in and pick up the vehicle. More
Smooth transaction Needed a van for our salesman. Found the vehicle I wanted. Added the equipment I wanted. Got a fair price. Bought the vehicle. Good experience for Needed a van for our salesman. Found the vehicle I wanted. Added the equipment I wanted. Got a fair price. Bought the vehicle. Good experience for me. More
Great service very prompt Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased More
Untrustworthy liars This place is terrible. They are rude. They lie to you. Tell you a service will take up to 1/2 a day. When in reality, once you arrive, it's a full This place is terrible. They are rude. They lie to you. Tell you a service will take up to 1/2 a day. When in reality, once you arrive, it's a full day. Absolutely sucks. They make no apologies for this. You are just expected to wait. They offer you nothing to make up for this disservice. Ed R. Is not a nice person. Their management is horrible. You call them and leave a message only to never get a return to solve any problems. More
Best all around dealership Joe Rizza Ford is the best all around dealership around. Their service dept is the best. Knowledgeable, helpful, caring and will what it takes to help Joe Rizza Ford is the best all around dealership around. Their service dept is the best. Knowledgeable, helpful, caring and will what it takes to help customers. It was discovered I needed tires, it was between Christmas and New Years- where businesses have shorter work weeks. the rebate ended within days. Ike made it happen. More
Long but very satisfying I have to give Peter Silva and the finance manager a lot of credit for making this happen. Job well done. Peter took his time explained everything in I have to give Peter Silva and the finance manager a lot of credit for making this happen. Job well done. Peter took his time explained everything in full and help me understand what I’m buying and what the payment will be. I have to admit for a young kid he really knows what he doing!! This kid will go far!! More
Can phasers Hassle free assistance. I am glad I brought my vehicle here. They helped me with an issue covered under the original warranty. Thank you again. Hassle free assistance. I am glad I brought my vehicle here. They helped me with an issue covered under the original warranty. Thank you again. More
Great Service , Geat people Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! More
Costumer Service First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the night before when i called. so i was told to sit down for 10 mins while they look into it. so after an hour i finally was given some info. mind you this was after i had gotten up and asked whats going on. i texted the number 4 times to see if there was any updates and there was 0 response everytime. so basically i felt ignored and forgotten in my experience. it was not good and i definitely wouldnt recommend it More