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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

February 08, 2019

This is by far the best experience. Joe Rizza does it right. I purchased my truck 3 days ago as which time I ordered spray in bedliner and a tonneau cover. My salesman was Al. Very knowledgeable and experienced, More

by RALPH R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Feb 13, 2019 -

Joe Rizza Ford Lincoln responded

Ralph, thank you so much for this fantastic review, and congratulations on your new truck! We appreciate you taking the time to share your experience with Gary and Rob. If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Best, Rawan Altaher - raltaher@rizzacars.com

February 07, 2019

Recall Repair Everything went smoothly. The vehicle was only in for a half-day and the recall repair was completed. I was contacted right when they said I would b More

by BILLFOSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Feb 07, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

February 07, 2019

Smooth transaction Needed a van for our salesman. Found the vehicle I wanted. Added the equipment I wanted. Got a fair price. Bought the vehicle. Good experience for More

by DURABLEROOFING
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the five-star rating, DURABLEROOFING! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 06, 2019

Great service very prompt Got my vehicle back to me in a very quick manner. Bought all my vehicles at Rizza Ford and have been very satisfied and pleased More

by ASUPERPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Feb 07, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

February 06, 2019

Untrustworthy liars This place is terrible. They are rude. They lie to you. Tell you a service will take up to 1/2 a day. When in reality, once you arrive, it's a full More

by MONEYANDPOWERINC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Feb 07, 2019 -

Joe Rizza Ford Lincoln responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Best, Rawan Altaher - raltaher@rizzacars.com

February 05, 2019

Best all around dealership Joe Rizza Ford is the best all around dealership around. Their service dept is the best. Knowledgeable, helpful, caring and will what it takes to help More

by Red rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 06, 2019 -

Joe Rizza Ford Lincoln responded

CLRAFFERTY, I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with knowledgeable, helpful, and caring service. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

February 05, 2019

Long but very satisfying I have to give Peter Silva and the finance manager a lot of credit for making this happen. Job well done. Peter took his time explained everything in More

by SAYDRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Silva
Feb 06, 2019 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle, SAYDRICK. Thank you for writing such a great review about your experience at our dealership. We will share your kind words with Peter. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Can phasers Hassle free assistance. I am glad I brought my vehicle here. They helped me with an issue covered under the original warranty. Thank you again. More

by Ironman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 04, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Great Service , Geat people Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! More

by Salvador R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Feb 06, 2019 -

Joe Rizza Ford Lincoln responded

Salvador, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that David and Eduardo provided awesome service and went the extra step to make your visit great and pleasant. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Costumer Service First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the More

by ZOVOXIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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