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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

January 23, 2019

New car lease I have purchased a car and leased two others from rizza ford . Each visit I have experienced courtesy, knowledge of product, and willingness to hone More

by FERRENTINO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words. Thank you for continually choosing Joe Rizza Ford of Orland Park for your vehicle needs. Best, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Awesome experience! I went in to Joe Rizza last week on Thursday with my dad to look at a new car for my first big girl purchase. My parents have bought many cars from Ri More

by EWALESKI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Congratulations on your Lincoln MKZ! Best, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

do not come here for anything the service department is full of it . if this was the only service center in the world , i would fix it myself .i hope i will new have to go their ag More

by HAYES.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Jan 25, 2019 -

Joe Rizza Ford Lincoln responded

We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience. Please reach out to me directly at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

Great I had nothing less than perfect service. I got great information from Lauren about being able to bring my cars to Rizza instead of Bill Kay with the p More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you received perfect service from Lauren. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

Pricing The oil change was higher than others. Also, I chose not to have the wiper fluid pump replaced here due to the price. It was cheaper somewhere else. More

by KL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall the name of service contact
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

I am very pleased with the service that I received. I was working with the service manager Ike who was very professional and made the process run very smooth. I also was impressed with the overall trea More

by Lincolnmkz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback. We do our best to ensure nothing but a professional and smooth experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

Great buying experience! Recieved a better deal & more for my trade than Carmax was offering! Carmax wanted to give me 9.75% rate on a 2016 F 150 & received 4.42% from Rizza F More

by NA0Jim G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Livigni
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Great experience Overall this was a great experience. Buying a car and selling a car can be an emotional experience and is a huge financial commitment - the team at Ri More

by MEGAN P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Velasquez
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall great experience. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Working with the body shop After a deer decided to ruin my car, the people at the body shop did more than I could ever expect to get my car looking just like new. The work was More

by JPRES96507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Excellent Service on Short Notice The heater and blower motor went out on the coldest day of the year so far. When the windows started frosting up on the inside, I headed straight to R More

by Scott Schulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the review. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Best, Rawan Altaher - raltaher@rizzacars.com

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