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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

December 10, 2018

Great service Thanks to Gary P and Joey G! You two were so helpful and informative. I was able to walk out with exactly what I wanted! More

by JASMINEMARERRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review. We are very happy to hear that Gary and Joey could be so helpful and informative during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

A Breeze Sara, Gary and Bob made it all worthwhile for me to purchase my new Lincoln MKZ from Joe Rizza! From beginning to end, each visit and the experience I More

by HOGAN.MICHELLE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SARAH I SALES AND BOB IN FINANCE!!
Dec 11, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

Great service staff and service writers I like the way I'm treated when I get my car serviced at Rizza Ford. Everyone is helpful and courteous. I would recommend to anyone who asked me. More

by TMP357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Dec 11, 2018 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

All issues resolved! Brought my car in for three issues and they were all resolved in a professional and timely manner. In the past, I’ve had some unpleasant experiences w More

by KATHERINEDIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We're excited to hear that Scott took care of you! He is a great asset and we appreciate all he does. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Setvice Service went well, came for an oil change, got an update on air filter and tire wear. Time was longer than I expected since I had an appointment set More

by Dpraxl
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Oil change Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending More

by KENZTOYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Multiple problems solved I brought my van in not knowing what was causing a problem with starting and a noise being g made. They performed a diagnostic test on the van and so More

by WAF9990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

oil change good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems More

by GAIL11543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Just what you expect for customer service Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication whil More

by Plorenzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Excellent sales guy Great sales rep. He was working diligently to get me a car better than the one I had originally despite all the challenges I had due to the negative i More

by LNLFOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaban Zejneli
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

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