
Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
Great service Thanks to Gary P and Joey G! You two were so helpful and informative. I was able to walk out with exactly what I wanted! Thanks to Gary P and Joey G! You two were so helpful and informative. I was able to walk out with exactly what I wanted! More
A Breeze Sara, Gary and Bob made it all worthwhile for me to purchase my new Lincoln MKZ from Joe Rizza! From beginning to end, each visit and the experience I Sara, Gary and Bob made it all worthwhile for me to purchase my new Lincoln MKZ from Joe Rizza! From beginning to end, each visit and the experience I had with all of their staff was seamless. The friendliest and most knowledgeable team I’ve ever purchased from. THANK YOU! More
Great service staff and service writers I like the way I'm treated when I get my car serviced at Rizza Ford. Everyone is helpful and courteous. I would recommend to anyone who asked me. I like the way I'm treated when I get my car serviced at Rizza Ford. Everyone is helpful and courteous. I would recommend to anyone who asked me. More
All issues resolved! Brought my car in for three issues and they were all resolved in a professional and timely manner. In the past, I’ve had some unpleasant experiences w Brought my car in for three issues and they were all resolved in a professional and timely manner. In the past, I’ve had some unpleasant experiences with the service team but Scott handled everything great. I will continue to ask for Scott for all my service related issues. I will be purchasing a new car in the next year but was hesitant to stay with Lincoln because of past experiences after Charles left. After dealing with Scott on my last two visits my confidence in the Joe Rizza service team has been restored! More
Setvice Service went well, came for an oil change, got an update on air filter and tire wear. Time was longer than I expected since I had an appointment set Service went well, came for an oil change, got an update on air filter and tire wear. Time was longer than I expected since I had an appointment set up already! More
Oil change Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending. Had to speak with someone else to get what I needed done. Deal with anyone else but him. More
Multiple problems solved I brought my van in not knowing what was causing a problem with starting and a noise being g made. They performed a diagnostic test on the van and so I brought my van in not knowing what was causing a problem with starting and a noise being g made. They performed a diagnostic test on the van and solved the problem also found a few other items before they would cause a problem More
oil change good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems More
Just what you expect for customer service Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication whil Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication while waiting for service was good. My car was clean I side when I picked it up, no dirty fingerprints or trash inside. More
Excellent sales guy Great sales rep. He was working diligently to get me a car better than the one I had originally despite all the challenges I had due to the negative i Great sales rep. He was working diligently to get me a car better than the one I had originally despite all the challenges I had due to the negative impact More