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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
March 27, 2021
Rizza Ford has really provide A++++ Service!!Each time I Rizza Ford has really provide A++++ Service!! Each time I have had my car in, whether it be an oil change or something more, I have received GREAT se Rizza Ford has really provide A++++ Service!! Each time I have had my car in, whether it be an oil change or something more, I have received GREAT service!! I specifically want to acknowledge Tom Mackey, in service!! Tom provides outstanding customer service! More
by CINBAD115
Verified CustomerEmployees Worked With
Tom Mackey
March 26, 2021
Everything went great, like always. I always trust the people here who are so friendly. Never had an issue and I’ve been coming here for 8 years people here who are so friendly. Never had an issue and I’ve been coming here for 8 years More
by MO61880
March 26, 2021
Very good service. Quick, reliable, and friendly employees. Everything I needed to have completed was completed in a timely manner. Definitely will use them again. employees. Everything I needed to have completed was completed in a timely manner. Definitely will use them again. More
by ROCHETRAIN
Employees Worked With
Eduardo Rodriguez
March 26, 2021
I’ve been coming to Rizza Ford for years since about 2016 . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have NO complaints! I got both of my cars off the showroom floor, thank you! Carmenletha Benjamin More
by SEXYBNDAHSE
Employees Worked With
Other Employees :
Ike Mohammed, Eric Montanez, Tom Mackey
March 25, 2021
Service has been deteriorated since previous visits. Oil change was not done fully. Wait time is getting longer. Service also got more expensive during last year. change was not done fully. Wait time is getting longer. Service also got more expensive during last year. More
by PRCBONE
Employees Worked With
Eduardo Rodriguez
March 25, 2021
I have been working withRizza for over 30 years. I love ur service department, it’s the number 1 reason keep buying from your dealership. David the service manager is a customer service dream. ur service department, it’s the number 1 reason keep buying from your dealership. David the service manager is a customer service dream. More
by W.MAVROS17
Employees Worked With
Other Employees :
Jim is the one who I worked with purchasing my new vehicle
March 24, 2021
Pat Kralik did an amzing job with my new Ford Edge. She was very helpful from the beginning to the end and even after with some questions i had! was very helpful from the beginning to the end and even after with some questions i had! More
by RICKD1
Employees Worked With
March 24, 2021
Great. Service. Quick I’ll recommend to friend family strangers. My car is fixed on time they did what they said they were going to di family strangers. My car is fixed on time they did what they said they were going to di More
by PETOEL
Employees Worked With
Other Employees :
Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
March 24, 2021
Easy appointment, friendly service, smooth operating customer service. I expected to rent a car for repairs, didn’t need it, they had the parts and were able to have the job done in the same day. KUDOS customer service. I expected to rent a car for repairs, didn’t need it, they had the parts and were able to have the job done in the same day. KUDOS More
by Gregs
Employees Worked With
Eduardo Rodriguez
March 24, 2021
Very professional. Helped me with the controls before I left dealership. Parts department especially organized and nice to talk to.Love my car. Thank you left dealership. Parts department especially organized and nice to talk to.Love my car. Thank you More
by PAMBRICKER
