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Joe Rizza Ford Lincoln
Orland Park, IL
2,901 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,901 reviews
September 25, 2018
Great service. I have not had a problem being courteously waited on. They have a very nice and comfortable waiting room. So far the longest I have waited is maybe I have not had a problem being courteously waited on. They have a very nice and comfortable waiting room. So far the longest I have waited is maybe an hour and a half. Will be back for my next service. More
by BRANDLE2000
Employees Worked With
Eric Montanez
September 25, 2018
complete customer focused Very helpful of customer needs Usually quick service fixes If long in repair times loaner vehicle available Competitive pricing on repairs and part Very helpful of customer needs Usually quick service fixes If long in repair times loaner vehicle available Competitive pricing on repairs and parts and service Best service personnel More
by EDWARDKRAWCZYL
Verified CustomerEmployees Worked With
Lauren Kutsche
September 25, 2018
Scratched window The warranty on the window took longer for the authorization than the replacement. I guess I would blame Ford not the dealership for the delay. The warranty on the window took longer for the authorization than the replacement. I guess I would blame Ford not the dealership for the delay. More
by FALLONJIMBO
September 25, 2018
Earlier than expected I brought my car in for an oil change and tire rotation. The sales rep. said I had a recall that needed to be taken care of as well. He assured me it I brought my car in for an oil change and tire rotation. The sales rep. said I had a recall that needed to be taken care of as well. He assured me it would be done later in the afternoon. They gave me a ride home but my car was done in 3 hours which was fantastic. Thank you for the early and well done job ! More
by MIKEC11
Employees Worked With
September 25, 2018
Very friendly environment and we reached a fair deal. Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I pick Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I picked it up. I would definitely recommend Joe Rizza!! More
by John K.
September 25, 2018
All Good....The best. Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my new MKZ....World Class...I'll put my MKZ up against any car under $60000 and Fly my W.... More
by T-bone2020
Employees Worked With
September 25, 2018
Service needed in a timely matter Needed Ford’s service the day of my phone call to repair my tire, Eduardo Rodriguez understood my issue and concerns and handled it professionally. Needed Ford’s service the day of my phone call to repair my tire, Eduardo Rodriguez understood my issue and concerns and handled it professionally. More
by JWLUNDGREN
Employees Worked With
Eduardo Rodriguez
September 25, 2018
Just Awesome! Sarah Vargas was the BEST sales person! She walked us through three different cars and helped us pick what was best for us. We got all that we wanted Sarah Vargas was the BEST sales person! She walked us through three different cars and helped us pick what was best for us. We got all that we wanted in a car. Sarah also walked use through all the financing. She even kept our five year old calm. Awesome experience! More
by ROZJAY5
Employees Worked With
Sarah Vargas, Mark Dazzo and John
September 24, 2018
Total car repair I always take my Focus to Rizza as I bought it there and I trust those guys. They always try to save me money, knowing I’m cheap, and try to do the be I always take my Focus to Rizza as I bought it there and I trust those guys. They always try to save me money, knowing I’m cheap, and try to do the best for me. More
by SUSANGREVE
Employees Worked With
Lou Viceli, Ike Mohammed
September 24, 2018
Great experience! Love all the staff and the people also the deal I got could not have been better! Very friendly staff and they are all ready to help!. No complaints Love all the staff and the people also the deal I got could not have been better! Very friendly staff and they are all ready to help!. No complaints More
by GERARDOMAYORGA
Employees Worked With
