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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
October 20, 2020
Pleasant personnel, very accommodating. Fixed car issue, explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc More
by AMES.HAWES75
Verified CustomerEmployees Worked With
Ike Mohammed
October 20, 2020
The service department is excellent especially Scott. I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great esp I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great especially Sarah More
by Tricia
October 19, 2020
Why do you make an appointment for service if you have to wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused More
by MNORWOOD
Employees Worked With
Other Employees :
Miles Misek, Eduardo Rodriguez
October 19, 2020
Very friendly, and helpful! Quick and efficient service. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. More
by MARY84
Employees Worked With
Eduardo Rodriguez
October 17, 2020
Mr. Rodriguez was very helpful. He pointed out that my spare tire had been stolen and the cable cut. He wrote me an estimate for the insurance company. spare tire had been stolen and the cable cut. He wrote me an estimate for the insurance company. More
by s_enders1
Employees Worked With
Eduardo Rodriguez
October 17, 2020
Everyone was wonderful. I am now up to my fourth vehicle from Rizza. Excellent service from beginning to end of process. Jim and Julie were very professional and this was Jim day off but he went the extra from Rizza. Excellent service from beginning to end of process. Jim and Julie were very professional and this was Jim day off but he went the extra mile to help us. More
by Claudette Battle
Employees Worked With
Other Employees :
Julie, Concierge Service
October 17, 2020
Rizza Lincoln made the buying process simple and fast. Raul did a great job streamlining the process and getting us the best price out there. Raul did a great job streamlining the process and getting us the best price out there. More
by Mark
Employees Worked With
Raul Hernandez, Tom Mackey
October 16, 2020
Whether I’m bringing my vehicle in for regular maintenance or something else, everyone is always very friendly and courteous. Rizza Ford does a great job! maintenance or something else, everyone is always very friendly and courteous. Rizza Ford does a great job! More
by LKFUNKE
Employees Worked With
Ike Mohammed
October 15, 2020
I have a habit of good taste, I love high end Luxury cars. I have had the best experience with Rizza Ford when I decided to get a Lincoln. I was treated with kindness, professionalism, and respectfully cars. I have had the best experience with Rizza Ford when I decided to get a Lincoln. I was treated with kindness, professionalism, and respectfully knowledgeable people. Thank you More
by INFO80
