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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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May 17, 2020

I brought my 2014 Ford focus with just over 50,000 mi in for yet another transmission check I was treated like a second class citizen as Ford has no fix for this transmission issue they wanted to charge me More

by howard.tutt
Recommend Dealer
No
Employees Worked With
Tom Mackey
May 21, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you sharing your experience with Joe Rizza Ford and Lincoln of Orland Park. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 16, 2020

The Service team is remarkable. Excellent customer service and the Service Manager, David Claster, gets involved with every client. He will either greet you when you first come in or he will get to y More

by G Bowers Jr.
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 19, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

I love the service I received from this dealership and when I'm in the market for a new vehicle... I will consider purchasing from here... More

by djmchild8
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez
May 18, 2020 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Awesome job. Gave me a rental for the whole time my car was in the shop. Great communication throughout the process. Worked efficiently on my car. More

by MATTHEW.S.TYBOR
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

I had a dead battery and they were able to get me in and out in 45 minutes. The battery came with a 8 year prorated warranty. So I am a happy camper More

by NDU076
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Service was fantastic with pickup and delivery!Sales Service was fantastic with pickup and delivery! Sales experience was fantastic with great follow through! They don't play games here! They will wor More

by Tony
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruina
May 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

No issues for service. Oil change, new tire and rim repair. Service was good. Price could of been a bit cheaper for tire replacement. Thanks More

by Dgrybas
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Everyone went above and beyond to provide us with the car we wanted at a fair price. Service team did a great job for us More

by POWERS_CHI
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
May 19, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Speedometer repair Purshesed a pre-owned car that was driven in Canada and the speedometer was set up for kilometers with only a small digital mph display, the dealershi More

by Don K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 19, 2020 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

For my first oil change with my car and at this dealership, it was a great experience! Thank you for your work during this whole epidemic!! More

by DCORRIGAN
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, Gino Gil
May 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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