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John Thornton Chevrolet
Lithia Springs, GA
3,074 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,074 reviews
November 23, 2020
The only problem I have is the cost of repairs. Everything else is fine no other problems what so every, if they could work on getting the cost down on some of those repairs. Everything else is fine no other problems what so every, if they could work on getting the cost down on some of those repairs. More
by GLOKEITEI4
Verified CustomerEmployees Worked With
Mike Cuquejo
Helpful November 21, 2020
Great fast service. Need a new rim fast. Luckily they had one. It was a lil pricey. But much needed. Will definitely be coming back one. It was a lil pricey. But much needed. Will definitely be coming back More
by PMJORDAN2010
Employees Worked With
Other Employees :
Matthew Strickland, Mike Cuquejo
November 20, 2020
I bought my 2017 Corvette at John Thornton Chevrolet and went to sell it back. I got a great price and was in and out in no time. Hugh was very kind and professional. Great job! went to sell it back. I got a great price and was in and out in no time. Hugh was very kind and professional. Great job! More
by terrytucker7
Employees Worked With
Hugh
November 18, 2020
The service department is good. Its not their fault that the part they installed, was defective and had to be replaced again. But, I do feel the quality of service could be somewhat better as the status of the part they installed, was defective and had to be replaced again. But, I do feel the quality of service could be somewhat better as the status of your vehicle. More
by yardee6
Employees Worked With
November 18, 2020
My saleswoman was absolutely amazing best experience ever buying a vehicle! Nena was so professional and informative! Finance manager was also very helpful and great customer service! buying a vehicle! Nena was so professional and informative! Finance manager was also very helpful and great customer service! More
by mr.marks74
Employees Worked With
Nnenna Onwkeme
November 17, 2020
They were quick, accommodating, and kind. I was in and out in a short amount of time. They had the parts I needed and installed them properly out in a short amount of time. They had the parts I needed and installed them properly More
by TBURGESS0
Employees Worked With
Other Employees :
Matthew Strickland, Mike Cuquejo
November 16, 2020
Amber McCullum, Dino, and Bill ‘O Hara were amazing to work with. I forgot the guy’s name that helped me in the finance department there but he was amazing too. I look forward to getting my car serviced t work with. I forgot the guy’s name that helped me in the finance department there but he was amazing too. I look forward to getting my car serviced there and referring people. More
by antonioechols314
November 15, 2020
Great service every time I will never go to any other Lot but JohnThornton Chevy you rock Cody Glenn pierce and Brandon thanks for the great experience Time after Time but JohnThornton Chevy you rock Cody Glenn pierce and Brandon thanks for the great experience Time after Time More
by lindaking1021
November 12, 2020
Bought a car from them a couple weeks ago and to start they was friendly, nice, and encouraging. Over the next couple days went to check the car out and before going to look they told me i could go throug they was friendly, nice, and encouraging. Over the next couple days went to check the car out and before going to look they told me i could go through the process that my credit union had establish. Drove to go visit the car and it was a totally different situation. They told me i couldn't get the car unless the money was in hand after communicating with the lender. Second situation they had to replace the tire which i agreed to get done but they kept leading me on saying they would deliver the car the next and i didn't receive it until 3-4 days later. When i receive the car it didn't have but a quarter tank of gas which i was told it would be topped before leaving the dealership, also it only came with 1 key after being told it would get 2. Also days after receiving the car i called the dealership to speak with the sales manager and general manager , also left messages with different employees for them to contact me and still to this day i haven't heard anything from them. The sales person was great but the customer service sucked , i don't think i would want to shop with them again. More
by Camaro_buyer
Employees Worked With
November 12, 2020
Jermald was very professional.Just an observation but Jermald was very professional. Just an observation but after an oil change make sure to wipe off any oil from the hood. I had a few fingerprints w Jermald was very professional. Just an observation but after an oil change make sure to wipe off any oil from the hood. I had a few fingerprints which showed right away on the black wrap. More
by KALCOTT11
Employees Worked With
Jermald Passmore
