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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

April 17, 2021

Thank you for your outstanding service. No wonder I have been a client for Joseph Toyota for 24 years. I bring my SUV for service and I get it cleaned after the service. More

by IMANAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Joseph Toyota of Cincinnati responded

Your loyalty and recommendation mean the world to us, Iman. Knowing that we have served you so well for so many years is our delight. We appreciate your sales and service business and always look forward to welcoming you back. Tare care!

April 17, 2021

I LOVE MY NEW CAR!!!! Thank you, Dupree, for making my experience so easy! He had the answer to all my questions. He is very knowledgeable. I purchased a hybrid and he knew all about them. Highly recommen More

by julieanddoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Joseph Toyota of Cincinnati responded

Julie, a thousand thanks for this totally awesome review! Dupree's smile couldn't be wider nor his appreciation deeper. Your entire Used Car Sales team celebrates with you over the purchase of your new car and shares in your excitement. Your satisfaction is especially important to us. Thank you for the recommendation!

April 15, 2021

I felt very comfortable with Chris Ward! No pressure, gave me the information I asked for, knew what I wanted afterwards!! THANKS!! Will recommend to friends in need of a new vehicle!!! More

by SBWIESENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
Apr 15, 2021 -

Joseph Toyota of Cincinnati responded

You truly brightened our day with this feedback! On behalf of Chris Ward and your entire Joseph Toyota sales team, we appreciate your purchase and this awesome recommendation. Thanks so much!

April 15, 2021

Always get great service We always use Jason S. For our Always get great service We always use Jason S. For our service needs He is always prompt in getting us in and professional let’s me know if anyth More

by RSMITH47022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Apr 15, 2021 -

Joseph Toyota of Cincinnati responded

Jason and your entire Joseph Toyota of Cincinnati service team extend their thanks for this wonderful acknowledgment of their customer service. Your recommendation is especially important to all of us. We are delighted we could provide you with great service. Thanks for trusting us for your vehicle's service. We're here for you!

April 15, 2021

Everything was great... didn’t take long and everyone was friendly and efficient. My seat and mirrors were not moved, and I appreciate that very much. More

by SSTROM617
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joseph Toyota of Cincinnati responded

We value your feedback and thank you for letting us know that we served you so well. We appreciate your five-star recommendation and look forward to seeing you again! Stay safe on the roads.

April 14, 2021

As always the service was excellent not pushy for additional work but advices to do next visit. Done when promised. Service as always with a smile More

by ALHEINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joseph Toyota of Cincinnati responded

Your feedback is important to us. That's why we appreciate the time you took to comment on your experience. Thank you for coming to Joseph Toyota for your vehicle's service and for giving us your recommendation. We're always glad to see you!

April 14, 2021

They did a great job on the work but took longer to repair than I was initially advised. Based on the labor hours not sure why it took a a week More

by LRCHANCELLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Apr 14, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your business and apologize for any inconvenience while we repaired your vehicle. Our team looks forward to serving you again soon!

April 14, 2021

Great service, a little rushed but great service overall. I am happy with my new car. Thank you thank you thank you thank you thank you. More

by ejcskegee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger, Jim Eldridge
Apr 14, 2021 -

Joseph Toyota of Cincinnati responded

Congratulations on your new car! We appreciate your business and your recommendation. Kindly accept our apology if we moved too swiftly through your experience. Come back and see us again!

April 13, 2021

Went for maintenance service. All went as expected. Was organized. Nice waiting area. Was asked by text if I wanted to text questions during the maintenance process. More

by EMMANUELWILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Emmanuel, for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Apr 13, 2021 -

Joseph Toyota of Cincinnati responded

We're glad to hear about your pleasant, smooth experience, Emmanuel. Thank you for taking time to rate and recommend our service. We look forward to assisting you with vehicle maintenance in the future. Have a fantastic day!

April 13, 2021

I can't thank you enough for my experience, I am so very excited about my toyota I can't stop smiling. William Wells an Steve Stacks you are amazing 😁thank you Shellie More

by Shellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse, Jeff Jaeger, Will Wells
Apr 14, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Shellie, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. On behalf of Will, Steve, and your entire sales team, we truly appreciate your feedback!

Apr 14, 2021 -

Shellie responded

😁😁😁

Apr 14, 2021 -

Joseph Toyota of Cincinnati responded

Fantastic! We look forward to seeing you in the future. Best wishes for an awesome day!

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