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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
March 26, 2023
Even though they was extremely busy the work done to my Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad Tundra was excellent the staff was friendly as always and the refreshments and TV made the wait not so bad More
by jaesongld
Verified Customer
March 24, 2023
The Service team always works quickly to inspect/service my car. I didn't have questions related to the cost. my car. I didn't have questions related to the cost. More
by KLARC1909
Employees Worked With
March 24, 2023
Rude and unprofessional customer service. I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and t I was there to get an idea why my check engine light was on. One day later I was told to pay and get my car. He refused to tell me the results and treated me in bad manner. I requested his manager but his manager defended him and act like nothing happened. After some discussion he printed different code for me and I left. They both unprofessional. What a bad experience I had. Never ever again. Thank you. More
by ASNAKE15
Employees Worked With
March 24, 2023
The Service team always works quickly to inspect/service my car. They are professional in all ways inspect/service my car. They are professional in all ways More
by ROB3162
March 24, 2023
Waited 4 hours to get new tires. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. The time frame for this should have been explained clearly. Laura was good but I feel the time frame should have been better managed. More
by TNIEHAUS
Employees Worked With
March 23, 2023
Dealer was kind, courteous and knowledgeable. Cheryl Nix was superb without the usual salesperson hassle of being too pushy. Cheryl Nix was superb without the usual salesperson hassle of being too pushy. More
by CHRSMKS
Employees Worked With
March 23, 2023
I am would recommend it highly to anyone that owns a Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. Toyota. My advisor and team did a job worth a 10 rating even when it came to question answering and politeness. More
by ROBINSWEET2
Employees Worked With
Kyle May
March 23, 2023
My experience was good. Staff were polite and helpful and delivered on each promise they made. It really was as easy and comfortable transaction that lasted from the beginni Staff were polite and helpful and delivered on each promise they made. It really was as easy and comfortable transaction that lasted from the beginning to end about 2 hours total. More
by mo
Employees Worked With
Larry Lawson
March 23, 2023
Came in with one light on the dash(tire inflation light) left with 3 lights on- won’t be coming back to this shop—- ever!! left with 3 lights on- won’t be coming back to this shop—- ever!! More
by WORMSOC69
Employees Worked With
March 22, 2023
Kyle, the service manager was so thorough and really quickly resolved my problems. My car was done in a few hours and looking good as new. I love Toyota’s customer service. In a time where it’s hard to quickly resolved my problems. My car was done in a few hours and looking good as new. I love Toyota’s customer service. In a time where it’s hard to find, keep up the great work More
by KRISTINA.LOREDO
Employees Worked With
Kyle
