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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,497 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,497 reviews

March 03, 2023

Made appointment online. Didn't start working on vehicle for 45 minutes after scheduled appointment time. Finished up in a decent amount of time, but waited 15+ to let me kno More

by NGRADY09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 03, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for sharing this feedback. I am very sorry for the delay in getting started on your vehicle and for any lack of communication regarding when our services were completed. We will work to improve for you next time! -Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

Helpful
March 03, 2023

Service was great wait was a bit too long for a scheduled oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. More

by DA.JACKSON.DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience! Thank you again and we look forward to seeing you again!

Helpful
March 03, 2023

We were greeted quickly and were provided details on the service of the day. We were also given details for upcoming services. We were in and out very quickly. More

by KAISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May
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Mar 04, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 02, 2023

I was able to get an appointment quickly. The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back More

by tiacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati. We look forward to working with you again down the road.

Helpful
March 02, 2023

Good. The sales people were honest. There were no hidden fees or forced options. The price you see is the price you pay. The fees were fair. Everyone More

by akbaranek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Joseph Toyota of Cincinnati responded

We're delighted we could deliver straightforward and courteous communication that shaped a smooth experience! Thanks for choosing Joseph Toyota of Cincinnati. Drive safe, and we'll see you next time!

Helpful
March 02, 2023

Quick and accommodating. There were snacks, tv, refreshments, and great coffee machine that would make you about anything you wanted. More

by TOOSHORT140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reardon
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Mar 02, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to write Joseph Toyota of Cincinnati a review! We are happy to hear you enjoyed waiting for our services to be complete.

Helpful
March 01, 2023

Friendly people who go out their way to explain things. Prompt service in a pleasant waiting area. More

by BTURN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 28, 2023

Very helpful, had a small unexplained dent and so far it is being addressed promptly with sincerity. Thanks to everyone More

by cbp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you again down the road!

Helpful
February 28, 2023

I was overly pleased with the service I received. My service light came on and he took excellent care of me. More

by JMACK286OHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Jason Smith
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Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

Helpful
February 28, 2023

Great service, seamless transaction. Will always come back to Cheryl to buy another Toyota. This is my 4th car from Joseph and Cheryl. Love the new Highlander! Thank you for everythi More

by SHANTANU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Cheryl and the Joseph Toyota of Cincinnati team. Drive safely in your new Toyota Highlander, and we hope to see you back again down the road!

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