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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
February 18, 2023
Promptly in and out for routine service, while I waited in a very comofortable waiting area. in a very comofortable waiting area. More
by GEOHIL54
Verified CustomerEmployees Worked With
February 18, 2023
I only use this dealership because I purchased a lifetime warranty with my vehicle. I was told I would be voiding my warranty if I had work done anywhere other than the dealership. After the initial 24,000 m warranty with my vehicle. I was told I would be voiding my warranty if I had work done anywhere other than the dealership. After the initial 24,000 mi, you can expect to pay high prices for any additional service you may receive. More
by MICHAEL.VANSKEE
Employees Worked With
February 18, 2023
Everything was fine until I got home and saw the dirty fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. More
by lattis
February 16, 2023
Luke and your credit manager were very helpful. Car was waiting when we arrived. No hassle. Car was waiting when we arrived. No hassle. More
by tlehman2
Employees Worked With
February 14, 2023
I have bought or leased 6 cars from Joseph Toyota with the help of Larry Reed. I have had my cars serviced. many times over the years and would not do so if I wasn't satisfied. Hopefully I can continue to the help of Larry Reed. I have had my cars serviced. many times over the years and would not do so if I wasn't satisfied. Hopefully I can continue to do so in the future. It is a shame the government has managed to make it hard to even buy a car. We can only hope things will improve. More
by papagolfin
Employees Worked With
February 14, 2023
Took car and was told O2sensor bad and needed replaced. Did not have part so had to order. Trip 2-O2Sensor replaced. Drove car 3 days and same warning light came on. AWD CONTACT DEALER. So now trip 3 , h Did not have part so had to order. Trip 2-O2Sensor replaced. Drove car 3 days and same warning light came on. AWD CONTACT DEALER. So now trip 3 , had to leave car overnight so they could test on Monday. Now saying was gaskets for O2Sensor. Charged more money for them not changing them when changed the sensor. I missed day of work and still charged more money all due to someone saying oh we won’t change gaskets. Very frustrating! More
by peggy.armor
Employees Worked With
Justin
February 14, 2023
5 Stars says it all. 5 Stars says it all. 5 Stars says it all. 5 Stars says it all. 5 Stars says it all. More
by prestonc
Employees Worked With
Tony Nash. He just retired. i ll miss him. He was the only one who had a clue in the service department. the next time i come in, i ll have my fingers crossed.
February 12, 2023
They were professional and on time. Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my v Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my vehicle More
by HCJCWD
