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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
July 12, 2024
This is now my third purchase from Joseph Toyota in the last year and have to honestly say I had an amazing experience buying my new Toyota Tundra. I told sales associate Chris Ward what I wanted and what last year and have to honestly say I had an amazing experience buying my new Toyota Tundra. I told sales associate Chris Ward what I wanted and what I was looking for from the get go and he gave me just that! Throughout the negotiation process, Chris demonstrated transparency and worked diligently to secure a fair deal. His straightforward approach and exceptional customer service skills made me feel valued and at ease. Chris was very helpful and knowledgeable on the entire process from start to finish. He even came in on his day off to go over the truck with me when I picked it up. I'm glad I bought my new truck from here as it was a wonderful experience! Greg B. More
by robertgfilms
Employees Worked With
July 01, 2024
I received service timely and the staff was very helpful for what may have been needed to be done. for what may have been needed to be done. More
by Ska
Employees Worked With
June 30, 2024
Nolan was very professional and patient during negotiations He was well versed with the process and the automobile I will recommend him to friends and relatives that are in the market for a ca negotiations He was well versed with the process and the automobile I will recommend him to friends and relatives that are in the market for a car More
by Dave
Employees Worked With
Nolan
May 09, 2024
Greet service awesome energy and lovable people in a lovable environment Thanks for the priority service lovable environment Thanks for the priority service More
by gregorycrockett40
Employees Worked With
May 09, 2024
Good friendly assistance and advice as I prepared to purchase my car or lease another car. Never felt pressured which I appreciated. purchase my car or lease another car. Never felt pressured which I appreciated. More
by Jlhmoss
May 05, 2024
My experience with Joseph Toyota was Great. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. More
by Drjbeach
Employees Worked With
May 05, 2024
Low pressure, helpful and honest. All options were presented, and I think I got the best deal possible. All options were presented, and I think I got the best deal possible. More
by Alice Finkelstein
Employees Worked With
May 04, 2024
Dupree is the Man! !!! A few weeks ago, I bought a RAV4 2024 from this dealership. The process was very smooth, and they were honest from the start. I worked closely wi !!! A few weeks ago, I bought a RAV4 2024 from this dealership. The process was very smooth, and they were honest from the start. I worked closely with Dupree Ratchford, and he was great! Prior to the sale, he explained everything in detail and answered all my questions. I highly recommend working with Dupress, such an honest man. More
by guntihamash2
Employees Worked With
May 01, 2024
Great salesperson & service manager took very good care of me even after I purchased vehicle! of me even after I purchased vehicle! More
by Peggy Zoller
Employees Worked With
Other Employees :
Doug Wethington - Service Dept & Andrew Gray - finance
April 12, 2024
Service Dept. did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be scrapped 2 months later as it was unsafe to drive. Yes, my daughter gave the okay over the phone to do the work. However, the badly rusted frame was never mentioned. (This model year Sequoia had a campaign to replace the frames which ended prior to our owning the vehicle but surely a Toyota dealership would be well aware of all previous campaigns and recalls.) They had it on the lift, but never noticed the badly rusted frame? That seems like a basic thing to look for just for the the safety of the technicians working under the vehicles. We have photos of how it looked when it had to be junked. Shocking that they were so eager to get the money rather than tell her it was unsafe to drive. What would have happened if she was driving down the highway and the frame gave out? I filed a complaint with Toyota who said the dealership "respectfully declines to contact me because my daughter authorized the work over the phone". More
by vicki.guidice
Employees Worked With
Robert Reardon
