Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
1,546 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Contact Dealership
View Awards

9101 Colerain Ave

Cincinnati, OH

45251

Directions

By Type

Showing 1,546 reviews

January 16, 2022

I was supposed to get a free oil change for my RAV 4 as part of my Toyota Care for a new car. The oil was not changed. More

by TIBIKER
Recommend Dealer
No
Employees Worked With
Laura Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
Report | Print
Jan 17, 2022 -

Joseph Toyota of Cincinnati responded

Hello TIBIKER, thank you for contacting Joseph Toyota of Cincinnati about your recent service for the 25,000-mile No Cost Toyota Care maintenance. This service includes a tire rotation, fluid adjustments, and a multi-point inspection (MPI). Toyota Care No-Cost maintenance includes a full synthetic oil and filter change at 10,000- and 20,000-mile service only. Toyota recommends changing oil and filter every 10,000 miles, which means your vehicle’s next full oil change service should take place at 30,000 miles. If you visit our website at: www.josephtoyota.com and go to Specials>Service Specials, you will find a downloadable coupon for the 30,000-mile customer-pay service. You may also wish to contact your Service Adviser to discuss helpful options available to customers who have completed their fifth Toyota Care No-Cost Maintenance. The Service Department number is 513-385-3263. Kindly let us know if there is something else we can do for you. Thank you, Joseph Toyota of Cincinnati

Jan 31, 2022 -

Joseph Toyota of Cincinnati responded

Hello! Thank you for contacting Joseph Toyota of Cincinnati about your recent service for the 25,000-mile No Cost Toyota Care maintenance. This service includes tire rotation, fluid adjustments, and a multi-point inspection (MPI). Toyota Care No-Cost maintenance includes a full synthetic oil and filter change at 10,000- and 20,000-mile service only. Toyota recommends changing oil and filter every 10,000 miles, which means your vehicle’s next full oil change service should take place at 30,000 miles. If you visit our website at: www.josephtoyota.com and go to Specials>Service Specials, you will find a downloadable coupon for the 30,000-mile customer-pay service. You may also wish to contact your Service Adviser to discuss helpful options available to customers who have completed their fifth Toyota Care No-Cost Maintenance. The Service Department number is 513-385-3263. Kindly let us know if there is something else we can do for you. Thank you, Joseph Toyota of Cincinnati

January 15, 2022

Service was fast and staff very kind and friendly. Everything was correct and completed as I expected. More

by BMROY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
Report | Print
Jan 17, 2022 -

Joseph Toyota of Cincinnati responded

Hello and thank you for letting us know that the Service Team at Joseph Toyota provided you with the amazing service you had expected. We appreciate your comments and your recommendation, and we look forward to serving you again. Take care!

January 14, 2022

Working with the service rep, we came up with the lowest cost way to service mtycar. More

by MRWSK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota and letting us help you with your vehicle's maintenance and repair needs. We are pleased to know that your Service Adviser explained the options available to you to achieve the best cost advantage. We appreciate your business, comments, and five-star recommendation. Take care on the wintry roads!

January 14, 2022

Everything was correct and on time as promised. Staff was friendly and kept me apprised of status of service. More

by P.EDDINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Joseph Toyota of Cincinnati responded

We are delighted to know that you enjoyed your experience at Joseph Toyota of Cincinnati. Our Team aims to provide friendly, efficient customer-first service. Thank you for letting us know they achieved that goal and for your recommendation. See you next time!

January 13, 2022

Joseph Toyota has always been an excellent place to get a car service. The people are friendly. The wait is timely. The service is excellent. More

by ONEALMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gaddis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Platt, Jim Huntley, Jim Eldridge, Cindy Jostworth
Report | Print
Jan 13, 2022 -

Joseph Toyota of Cincinnati responded

We can't thank you enough for all of these stars! You truly made our day with this amazing review. The Service Team extends their gratitude for the high praise and recommendation you gave them, and looks forward to welcoming you at your next appointment. We appreciate your business!

January 13, 2022

My service advisor Jason Smith was very helpful and courtesy. Thanx to him my kids are no longer embarrassed in school pick up line from my squeaky brakes! More

by JUSTNIKKI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith
Report | Print
Jan 13, 2022 -

Joseph Toyota of Cincinnati responded

That's wonderful news, Nikki! We'll let Jason Smith know about the valuable assistance he and our Team were able to provide for you. If the brakes need attention in the future, we'll be happy to help you again. Take care and thanks for choosing Joseph Toyota of Cincinnati!

January 13, 2022

I was very surprised to see every employee working without a mask. I thought that Toyota would want to protect their employees more. More

by GOOD2BNIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to leave us a review. We're sorry to hear of your disappointment in our employees not wearing masks. If you'd like to discuss things further, please reach out to us. We appreciate your business and look forward to working with you in the future.

January 13, 2022

Good people to work with. They are helpful, considerate and professional. They are on time and dependable. More

by ROBNED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your thoughtful comments and the time you took to share them. Thank you for continuing to use Joseph Toyota of Cincinnati for your vehicle's maintenance and repair. All best wishes from our Team; it is always our pleasure to serve you!

January 12, 2022

Service people were courteous. Waiting area is clean and comfortable. Service was completed before estimated time. More

by ZINTMJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Gaddis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Joseph Toyota of Cincinnati responded

Welcome to Joseph Toyota Service! We are happy to know that your experience was conducted in an efficient and pleasant manner. Our Team is looking forward to assisting you in the future. If you have any questions before then, please give us a call. Thank you!

January 12, 2022

I always bring my car back for routine maintenance and the people in the service area are always so polite and helpful. Waiting area is always neat and clean too. More

by JOHNAHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Joseph Toyota of Cincinnati responded

Hi John! The Service Team extends their thanks to you for this great feedback and looks forward to helping you again in the new year. We're glad you have been enjoying your experiences with us. Your recommendation and continued friendship are important to us. Thanks again!

1
...
83
84
85
...
155