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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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April 16, 2022

My service manager (Jason) was through and responsive. The tech completed work ahead of time and identified helpful things I needed to take care of. The gentleman washed my car nicely and was very frien More

by amjono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Apr 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 18, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for sharing the highlights of your recent experience at Joseph Toyota of Cincinnati. We are grateful for your business and for the opportunity to serve you. On behalf of Jason and the entire Service team, thanks for this kind review.

April 15, 2022

We feel they’re honest and feel confident with the service performed on our car. More

by TCWELLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash
Apr 15, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for placing your trust in Joseph Toyota of Cincinnati Service for your vehicle's maintenance. We're grateful for your acknowledgment of the service you received from Tony and the entire team and value your recommendation. Come and see us again when the need arises. Take care!

April 14, 2022

Always great people and the service is top notch. I would recommend anyone in the market for a Toyota to visit Joseph Toyota. More

by GGIGOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Joseph Toyota of Cincinnati responded

We're grateful to have earned your trust. Thank you for the fantastic review and we look forward to seeing you at Joseph Toyota of Cincinnati again next time!

April 13, 2022

I loved the chips selection and the comfy chairs! Very fast service and friendly people More

by CARPENTER.SYDNEY04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Joseph Toyota of Cincinnati responded

We are so glad you enjoyed your visit to Joseph Toyota of Cincinnati. Thanks for the five-star review!

April 13, 2022

Excellent customer service from Service Department. I travel across town to use this dealership because I feel I can trust them. More

by KENT.ROGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Joseph Toyota of Cincinnati responded

Kent, this feedback means so much to us! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to leave a review. We hope to welcome you back for your future services!

April 13, 2022

Employees are always friendly. Service is fast. Waiting area is very nice. Follow-up after appointment & appointment reminders are a plus. More

by SEVIER.NICOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your great review! We appreciate your business and we hope to welcome you back to Joseph Toyota of Cincinnati for your future service needs. Drive safely!

April 11, 2022

Prompt, professional and welcoming from the phone call to schedule service to checking out and even as we left the shop. Outstanding service. Thank you! More

by I_SCHAEFFER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thanks for supporting Joseph Toyota of Cincinnati and we'll see you next time!

April 10, 2022

Check in was handled well. Ms Hall was courteous and professional. Waiting room was comfortable and clean. More

by waltherrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for entrusting us with your vehicle! We're glad that you had a seamless check in and a comfortable wait. Happy driving out there!

April 09, 2022

Great customer service! Did the appropriate scheduled maintenance as needed. Had very friendly service representatives. Car runs great. Thank you. More

by RONJORD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder, Larry Lawson
Apr 11, 2022 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

April 08, 2022

Worked with Tony on repairing my rear brakes and checking on a couple of issues. Tony was honest and straightforward with the work to be done and dealing with my other issues on our 2006 sienna. More

by Bobby B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 08, 2022 -

Joseph Toyota of Cincinnati responded

We're so happy that our commitment to great service stood out to you and will let Tony know you appreciated all the help with your 2006 Toyota Sienna. Drive safely! - Joseph Toyota of Cincinnati

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