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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
5,039 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 5,039 reviews

April 17, 2026

Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! More

by Darren S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in parts is the Man!!!! , Kelly Fields
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Apr 20, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

10/10 experience. I was in and out and the process was easy. Manager & salesperson were amazing. More

by BRIANLEGER94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2026

Kayla was great. So informative, professional, and caring. So very patient too!! Financial officer was also very helpful. Team Honda is wonderful. More

by GUINEVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla palomino and Jonathan, the finance officer.
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April 17, 2026

I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. More

by LPICONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Subuhi Shakil, Kelly Fields
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Apr 17, 2026 -

Joyce Honda responded

We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.

April 16, 2026

Great like always Mike is always very helpful and answers all my questions only come here for service More

by vinous-scrum3x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Apr 17, 2026 -

Joyce Honda responded

Thank you so much for your kind words! We're thrilled to hear that Mike has been consistently helpful and able to answer all your questions. Providing a smooth and reliable service experience is exactly what we aim for, and it means a lot that you choose to come to us every time. We’ll be sure to pass along your feedback to Mike—he’ll really appreciate it!

April 15, 2026

Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast. More

by Alyssa Pavone
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Subuhi Shakil, Kelly Fields
Report | Print
Apr 17, 2026 -

Joyce Honda responded

Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!

April 14, 2026

My service was excellent. The service technician was very nice and explained what needed to be done. More

by ANNALEEBLNCHRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Joyce Honda responded

Thank you for your wonderful feedback! We're glad to hear your service experience was excellent and that the technician took the time to clearly explain everything. Providing friendly, transparent service is very important to us, and we truly appreciate you sharing your experience!

April 13, 2026

There was an issue with the vehicle system which was resolved promptly by the service advisor. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 13, 2026

Just Simply The Best Costumer Service and caring company I have ever experience. Please don't change. More

by G.PARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 13, 2026

Very good experience the staff were courteous and explained everything fully i would not hesitate in going there again. More

by stillett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Subuhi Shakil, Kelly Fields
Report | Print
Apr 13, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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