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Joyce Honda
Denville, NJ
5,254 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,254 reviews
October 01, 2026
Everyone is very nice and helpful making me feel very comfortable trusting my car with them. comfortable trusting my car with them. More
by PAULETTESZALAY
Verified Customer
September 30, 2026
My servicing and recall work were expertly provided. I was given a good explanation of all required work. I was given a good explanation of all required work. More
by BILLG5
September 28, 2026
Nice to have business with you so far I don’t have any problems.Thanks problems.Thanks More
by MRNORMANB
Employees Worked With
September 25, 2026
Everything was good. The service and customer service, I recommend Joyce Honda for repairs for their compromise The service and customer service, I recommend Joyce Honda for repairs for their compromise More
by NICOLASPALACIOLOPEZ
September 23, 2026
I was supposed to get an oil change along with the rest of the work of my car. That was never done. I left several phone calls they never were answered. One my paperwork it says I need spark plugs when I t of the work of my car. That was never done. I left several phone calls they never were answered. One my paperwork it says I need spark plugs when I tried calling to ask about the spark plug my phone calls where ignored. More
by TURTLEHEATHER
Employees Worked With
Connor
September 22, 2026
Kayla our sales associate was very welcoming and made our purchase easy and a very good experience purchase easy and a very good experience More
by URS13
September 22, 2026
Exceptional! Very professional thru and thru. Couldn’t ask for a better person for the job Very professional thru and thru. Couldn’t ask for a better person for the job More
by DENNIS.DELLATERZA
Employees Worked With
September 19, 2026
I am a returning customer, and unfortunately, this experience was very disappointing compared with my first purchase from Joyce Honda in 2023. At that time, we had an excellent experience, largely bec experience was very disappointing compared with my first purchase from Joyce Honda in 2023. At that time, we had an excellent experience, largely because of our fabulous salesperson, Rolando, who was professional, knowledgeable, and exceptional throughout the entire process. This time, however, our experience with the Finance Department was very different. We were initially told that we were pre-approved based on the advertised offer. My husband and I both have credit scores in the mid-800s, so we were confident that we would qualify for competitive financing. Once we began working with Efrain in Finance, however, the situation changed. We were told that we would need someone else to apply for the loan in order to obtain the vehicle we wanted. We were also presented with a monthly payment that increased from approximately $250 to $389—an increase that amounted to roughly $9,000 over the course of the financing. We found this extremely concerning and felt that the financing process was not transparent. Rather than continue with an arrangement we were uncomfortable with, we went to another nearby dealership. Within less than three hours, we were driving away in a brand-new vehicle, and the entire experience was professional, straightforward, and respectful. We truly felt valued as customers. It is unfortunate that our second experience with Joyce Honda was so different from our first. I would encourage customers to carefully review all financing terms, compare offers, and make sure they fully understand the numbers before signing anything. While I still appreciate the excellent service we received from Rolando in 2023, our recent experience with the Finance Department has unfortunately left us questioning whether we would return to Joyce Honda again. More
by edisonrestrepo13
Employees Worked With
Other Employees :
Steve Owusu helped us initially and provided the correct numbers that we qualified for, Rolando was exceptional again but your finance outright sketchy
September 19, 2026
Everyone at the dealership was friendly and knowledgeable. New car purchase was completed within 1-2 hours. knowledgeable. New car purchase was completed within 1-2 hours. More
by NATHANGRANT75
September 18, 2026
I have been using Joyce for 25 years. Thank you for helping me. The staff listen. Thank you for helping me. The staff listen. More
by MARIAPINA1965
