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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
5,224 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 5,224 reviews

March 31, 2026

I needed a lot of work on my 2010 Cross Tour to keep it in top shape and Mike P. did a thorough assessment and service. He kept me informed of the progress and my options. I'm very satisfied. More

by CLBCBARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike P.
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Apr 01, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 31, 2026

Overall service is good, during my last visit and was disappointed as I came in for A126 service and asked specifically to check on a noise coming under the vehicle.Two weeks later I still hear the same More

by tristan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
conor Kearns
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Apr 01, 2026 -

Joyce Honda responded

Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear that your overall service experience has been positive, but we’re very sorry to learn about the issue you encountered during your most recent visit. Your concern regarding the noise and the improperly secured plastic shield is absolutely valid, and we understand how frustrating it is to have a specific issue go unresolved—especially when it impacts your confidence in the work performed. This is not the level of attention to detail we strive to provide. We would very much like the opportunity to make this right for you. Please reach out to us directly at your convenience so we can arrange to have your vehicle re-inspected promptly and ensure the concern is properly addressed. Your trust is important to us, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention.

March 30, 2026

Friendly, efficient, personable, and knowledgeable. Connor was our rep, and he was very helpful, all around. More

by KATHYMILLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 29, 2026

Highly recommend Joyce Honda for a very simple and transparent car purchase! Sales team Michael Harris and Matt Stark and Finance Manager Efren were very friendly, accommodating and efficient in putti More

by thomhast
Recommend Dealer
Yes
Employees Worked With
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harris
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March 28, 2026

Joe the salesman and Steve finance guy are top of the line! Best expirence I’ve ever had at a dealer by far ! In and out ! A breeze ! Highly recommend them ! More

by MBIANCHILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve finance guy . He’s a gem
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March 28, 2026

Gave me a reasonable price. And completed repairs quickly. Ben was great to work with and responsive. More

by meredith.andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 28, 2026

Mike D. was very thorough in explaining what would be done and assured me my concerns would be addressed. More

by SFELD1862
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Desenzo
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Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 28, 2026

Very helpful and attentive to my needs. Easy to make an appointment, Mike P. was great to work with. More

by AWARD416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike P.
Print
Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 27, 2026

Everyone at the dealership was very helpful and I got exactly what I was looking for More

by AINDALECIO81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2026

I brought my car in multiple times to have the one tire looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I to More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Fields
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Mar 30, 2026 -

Joyce Honda responded

We truly appreciate you taking the time to share your experience, and we’re very sorry for the frustration and inconvenience this situation has caused. We completely understand how concerning it must have been to make multiple visits for the same issue, only to receive different updates each time. That’s not the level of clarity or consistency we aim to provide, and we apologize for that. Intermittent or slow tire leaks can sometimes be difficult to diagnose, especially if the puncture is small or located in an area that may not be repairable. However, we recognize that the communication along the way should have been clearer and more consistent so you could feel confident in the recommendations being made. Your experience is not being taken lightly. We would truly appreciate the opportunity to review your visits in detail and ensure everything was handled properly, as well as address any remaining concerns you may have. Please reach out to us directly at your convenience so we can make this right. Thank you again for your feedback — it helps us improve and better serve our customers. Warm Regards, Erik Matos 973.361.1396 erik_matos@joycehonda.com

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