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Joyce Honda
Denville, NJ
3,914 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 3,914 reviews
November 12, 2023
Lloyd was very good at communicating with me regarding the issues with my car. He was friendly knowledgeable and courteous. I had a great experience at Joyce Honda thanks to Lloyd! the issues with my car. He was friendly knowledgeable and courteous. I had a great experience at Joyce Honda thanks to Lloyd! More
by jancona88
Verified CustomerEmployees Worked With
Helpful November 11, 2023
We leased two cars recently, Michael was amazing. Very honest, very easy to talk to and really helpful and knowledgeable! I will be sending anyone I can to see Michael! As far as the rest of the expe Very honest, very easy to talk to and really helpful and knowledgeable! I will be sending anyone I can to see Michael! As far as the rest of the experience, I do not have one complaint! Every person we spoke to or dealt with could not have been nicer! More
by SUNSF22
Employees Worked With
Other Employees :
Michael Harris and Andre Mutone- both excellent employees! Loved them!
November 10, 2023
I have received nothing but Excellent Service from everyone involved. From the sales people to the finance representative everyone involved. From the sales people to the finance representative More
by GRG197153
November 09, 2023
After bringing my vehicles to Joyce Honda for service for over 20 years, this is the first time I have absolutely nothing positive to say about the experience. I made an appointment for 10am to have my bra over 20 years, this is the first time I have absolutely nothing positive to say about the experience. I made an appointment for 10am to have my brake pads replaced and rotors machined and to have a squeak from the rear wheel well looked into. I arrived prior to 10am, told the service advisor that I had a 10am appointment and told him what needed to be done. I was told by that they were very busy with express service customers. I then reminded him that I had scheduled an appointment for 10am. Since I did not have a ride that morning, I had let him know that I would have to wait. I had not heard or seen the service advisor and at 12p was looking but could not find him. I finally found him at 2pm and inquired about the vehicle. He looked and said he found no notes from the technician about the vehicle. He went into the shop to ask and came back telling me that they could not duplicate the sound from the wheel and it was probably the brakes and they probably needed changing, would I like that done? I reminded the service advisor that having the brakes done was one of the reasons that the vehicle was brought in and to have them done. After more than another 2 hours, I picked up the vehicle. When I returned home, I found in the mail a notice from Joyce Honda for a special price on the brake pads and rotors machined, the exact service that I had done. This is the first time in 20 years that a service advisor was not aware of specials from Joyce Honda and did not automatically apply to my invoice. They day after, the squeaking sound is still coming from the wheel well and I need to find a day that I can get out of work to have it looked at again. I do not believe that the vehicle was looked at prior to me finding the service advisor at 2pm, I do not believe it was ever taken for a test drive to identify the sound,. I am extremely disappointed by the service on 14 October 2023 and after that visit, there is no way I could ever suggest someone bring their vehicle and I am rethinking a 20 year relationship. More
by TNAI13
Employees Worked With
Joseph Lezzino
November 07, 2023
Mr. Wilson was excellent. He kept us informed and provided answers to all our questions. Service was good and we got finished under an hour and a half. Thank you. provided answers to all our questions. Service was good and we got finished under an hour and a half. Thank you. More
by MSBRANDON57
Employees Worked With
November 07, 2023
Very good service and dealings. Every thing was nice. I went for Tyre change and oil change, did very well. Every thing was nice. I went for Tyre change and oil change, did very well. More
by revmathewanicadu
Employees Worked With
November 05, 2023
Had 3 leases with Joyce Honda and switched to a dealer closer to my home. Regretted making this choice so when my lease was up I went back to Joyce Honda. Everything went smoothly (from choosing the car a closer to my home. Regretted making this choice so when my lease was up I went back to Joyce Honda. Everything went smoothly (from choosing the car and the lease amount to fit my budget ,to filling out all the paperwork ! Larry Swanson made it a pleasurable experience and took the time.! They are very knowledgeable, informative, honest, trustworthy and .PUT THE CUSTOMERS NEEDS FIRST. All extremely important to me. I have already referred someone looking to buy a car to check out Joyce Honda. They are the BEST!!! More
by DKPOLLARI
November 03, 2023
I had a great experience at Joyce! Johana was so wonderful and made my shopping experience a delight. Johana was so wonderful and made my shopping experience a delight. More
by YAMS7604
Employees Worked With
November 03, 2023
I went for an oil change and was given a quick service and the staff is professional. and the staff is professional. More
by ALE
Employees Worked With
November 02, 2023
The intake process is efficient yet personal and polite at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the s at the same time. Congratulations on the twining. Not once did I hear “no problem,” as if asking for service was a problem. I especially liked the survey you conduct of the owners that chose to wait for service. They asked if I had any questions and I said: how much longer will I have to wait. The person surveying said: “I’ll check.” And she did. I will continue to drive 20 miles for quality service and to hear it’s my pleasure to get an answer,” or “of course” rather than no problem. More
by BENGARCIA4511
Employees Worked With
