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Karl Knauz BMW
Lake Bluff, IL
1,292 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,292 reviews
November 18, 2022
Sam was attentive and informative throughout the entire car shopping process. He helped me figure out the best car for me and was as excited as I was when the car arrived! This is the second car we have pu car shopping process. He helped me figure out the best car for me and was as excited as I was when the car arrived! This is the second car we have purchased from Knauz BMW. More
by jmbowen
Employees Worked With
November 04, 2022
Luke and dealership quoted me several thousand over what other dealers were giving me. No one here had half a mind to do business. other dealers were giving me. No one here had half a mind to do business. More
by Bad BMW
October 18, 2022
First purchase, amazing experience. Sam Picchietti was a top notch salesman from start to finish. I was out the door within 2 hours! Sam Picchietti was a top notch salesman from start to finish. I was out the door within 2 hours! More
by boastud
September 25, 2022
Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz! experience from start to finish! I look forward to our next automotive purchase at Knauz! More
by Stephen.vandyke
August 23, 2022
Great to work with from start to finish. Reasonable negotiations, very efficient process, Sam was great to work with! Reasonable negotiations, very efficient process, Sam was great to work with! More
by Bjorlobl
Employees Worked With
August 22, 2022
I received a subpar purchase experience at BMW Knauz for my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. T my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. That said, delivery day was unacceptable based on lack of transparency with the Financing Dept. and professionalism of said team members. General Manager did not even thank my family for purchase or apologize for Financing issue. More
by Nrk53109
August 20, 2022
Rolly was great to work with. He was friendly, knowledgeable and courteous. He made the buying experience easy and fast. He was friendly, knowledgeable and courteous. He made the buying experience easy and fast. More
by alecreusche1
Employees Worked With
August 12, 2022
Knauz does everything 1st rate. From the friendliness of its staff to the first rate workmanship they completed on the pre-owned certified BMW I was purchasing. They insisted tha From the friendliness of its staff to the first rate workmanship they completed on the pre-owned certified BMW I was purchasing. They insisted that the car I was interested in buying, would be like new upon delivery. My satisfaction was their biggest concern. They did not disappoint. The best car buying experience I have ever had. More
by Pete
Employees Worked With
August 06, 2022
Sam Picchietti did a wonderful job helping me choose the options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze. options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze. More
by Kurt
Employees Worked With
