Karl Knauz BMW

Attentive service by all staff members. First time at Karl Knauz BMW. The attentive service started at the door as we walked in. Met by Rolly Davidson. Rolly introduced us to the BMW Worl First time at Karl Knauz BMW. The attentive service started at the door as we walked in. Met by Rolly Davidson. Rolly introduced us to the BMW World. Our selection was a X3 for my wife Mary. Test drives, reviewing all the options in the car and finding the right color selection made the sale. The tour of the facility confirmed our confidence in the purchase. Thanks Rolly. We will be back ! Fred Losch More

New Car - M3 Yale was very accommodating with scheduling, and his knowledge about BMWs was as good as it gets. He has alot of passion for what he does and it made Yale was very accommodating with scheduling, and his knowledge about BMWs was as good as it gets. He has alot of passion for what he does and it made my search extremely exciting. I couldn't be happier with the final decision, and would strongly suggest working with him if you are in need of a new car. More

Best experience every I would like to thank all parties involved, driving from St Charles to Lake Bluff I wasn’t sure what to expect. Walking into the show room is where th I would like to thank all parties involved, driving from St Charles to Lake Bluff I wasn’t sure what to expect. Walking into the show room is where the great experience started, warm personal welcome by everyone, even other customers shopping. My sales person the financial departments and the genius that made me feel comfortable about my purchase, job well done. I apologize for not mentioning names, however the name I will never forget is the Kanuz Family, you’ve earn my business. Tony McPherson More

Committed to excellence Every person I met is knowledgeable, courteous and willing to help in any way. This dealership makes purchasing a vehicle so easy. From the test dri Every person I met is knowledgeable, courteous and willing to help in any way. This dealership makes purchasing a vehicle so easy. From the test drive to the delivery, the dealership knows how to treat customers. More

Another great experience This is a follow up to my review of December 9, 2017. Our 430i Gran Coupé arrived as scheduled a few months after we placed the order and Marek handl This is a follow up to my review of December 9, 2017. Our 430i Gran Coupé arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional. Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupé. More

Highly recommend! I purchased my new vehicle from Yale. He was very friendly and knowledgeable and was always ready to help with any questions that I have. I had a gr I purchased my new vehicle from Yale. He was very friendly and knowledgeable and was always ready to help with any questions that I have. I had a great car buying experience and would recommend him and this dealership to people that I know. Thank you! More

Fantastic car buying experience! We purchased our BMW X5 here and I can't imagine going anywhere else. Everyone we worked with went out of there way to make sure we were satisfied. Sh We purchased our BMW X5 here and I can't imagine going anywhere else. Everyone we worked with went out of there way to make sure we were satisfied. Shane was very polite and didn't seem to mind showing us car after car. Scott was also great - wasn't pushy about selling us anything we weren't interested in. Jon walked us through every feature this car had available and made sure to get everything set up for us. So far we are very happy with the car and highly recommend this dealership! Thanks guys! More

Great car buying experience Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I a Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I am looking for and helped me to find and acquire a nice BMW X5. Yale was busy during one of my visits and Yale asked Shane to help me. Shane is very polite and helpful. I worked mainly with Yale during this sales experience. Yale was very easy to work with, no pressure. Yale & Shane both are courteous and friendly sales reps. More

Great new car buying experience! Excellent all around experience purchasing my new BMW from Knauz with the help of David Benck and team. They went above and beyond to resolve a couple Excellent all around experience purchasing my new BMW from Knauz with the help of David Benck and team. They went above and beyond to resolve a couple of setbacks to make me a happy customer! Highly recommend for your car needs! More

Great sales experience! The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions via phone and email. There was no pressure at any point, which also made the experience that much better. I would highly recommend him! More