"Best experience every "
- Mr 640i
I would like to thank all parties involved, driving from St Charles to Lake Bluff I wasn’t sure what to expect. Walking into the show room is where the great experience started, warm personal welcome by everyone, even other customers shopping. My sales person the financial departments and the genius that made me feel comfortable about my purchase, job well done.
I apologize for not mentioning names, however the name I will never forget is the Kanuz Family, you’ve earn my business.
"Another great experience"
This is a follow up to my review of December 9, 2017. Our 430i Gran Coupé arrived as scheduled a few months after we placed the order and Marek handled the last details of the transaction with his characteristic courtesy and aplomb. Genius Jon then sat with us in the vehicle and explained all of the buttons, switches, etc., as well as the iDrive system and the other on-board electronic wonders available to us. Jon encouraged us to ask questions as he went along and assured us that there was no such thing as a dumb question. Although we did our best to prove him wrong on the last point, Jon answered everything asked of him in a way that was easily understood. He was patient, knowledgeable and thoroughly professional.
Because of our positive experience with both Marek and Jon (and Knauz in general) and because we like the 430i so well, we visited Marek about a week after picking up the 430i to place an order for an X3 SAV. Once again, the vehicle we wanted was not on the lot and would have to be ordered and once again, Marek was more than helpful, often going over and above anything that could have been reasonably--or even unreasonably--expected. We are confident that our experience when we take delivery of the X3 will be no less satisfying than our experience with the Gran Coupé.
"Exceeded my expectations."
I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and spoke with Marek Gryc. He was very helpful and sent me more information about the car. My wife and I drove in and found the car, staff, and the facility well above my expectations. I will definitely be a repeat customer.
"Terrific as always!"
This is my fifth purchase from Knauz for a reason! Yes, the cars are great, but you can get them anywhere. The attention to detail and efficiency in getting through the buying process are the best I've experienced. Marek Gryc is a top-notch advisor and salesperson. He's become my go-to person. Highly recommended in every way.
Having recently bought a different German car and having had an average customer experience , I was apprehensive of what I was in for at Knauz.
I dealt with Marek who was professional, and responsive and did not inundate me with lots of calls. Once I decided the make he ensured the paper work was ready when I stepped in and as I was doing the paperwork had another person help explain the car details to my wife. In 2 hours from decision and one hour of our reaching the showroom my wife drove off with the car!!!
Wonderful, professional, keep up the good work Marek and Knauz
"Professional and accommodating "
I had an unpleasant experience at the Audi Exchange in Highland Park with two salesmen who seemed uninterested in selling a car to me even though I was a repeat customer there. Consequently, I turned my attention to BMW, built a 430i online and headed off to Knauz. I was fortunate enough to be greeted by Marek who helped me to refine my online build, evaluated my Audi trade-in and ran the numbers. He then offered me a deal that I couldn’t refuse. My feeling is that the Audi dealer wanted to sell whatever was in stock and ordering a built-to-order car was all but out of the question. Marek had a much different approach. Although Knauz did not have the exact car I wanted in stock, he never suggested that I might like something similar that was on the floor. Without hesitation, he wrote the build order, I gave him a small deposit and, just like that, my 430i was in the works. It’s expected to arrive sometime in February and my family and I are very excited. Thank you Marek, thank you Knauz.
After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and made the purchase and trade in of my vehicle very easy.
He sent me additional photos and video of the car and it was exactly as described. I drove from Ohio to see the vehicle and finalize the sale. Great experience and beautiful CPO 750. I highly recommend this dealership and Marek.
"Purchasing a new car"
- Marge Czop
Thank you Marek, I love my new BMW X3. Appreciate your assistance and knowledge concerning BMW products, service and everything else that goes into purchasing a new car.
- Rockney W Hudson
My experience was excellent. Marek Gryc my saleman was very helpful and knowledgable. He understood my objective and made sure it was met. Everything went as well as it could.
"A great experience of purchasing a certified BMW"
Marek gave me a fantastic experience. This is the second car we have bought from Marek. He gave me on both occasions precise details regarding the vehicle, and made sure that the purchase was quick and efficient.
I would definitely recommend Marek and knauz to my friend's and anyone looking to purchase a BMW.