Karl Knauz BMW

Excellent support and knowledge without the pressure Yale Kim helped me figure out what I wanted. I considered so many cars and went to so many dealerships and to Knauz 3 times before finally getting the Yale Kim helped me figure out what I wanted. I considered so many cars and went to so many dealerships and to Knauz 3 times before finally getting the right car. I kept going back to Knauz because of their professionalism, friendliness, and the low-pressure buying experience. Yale Kim was awesome - he was professional, knowledgeable, and PATIENT. He doesn't resort to the hard sell. He admitted when did didn't know something, then went and found the answers. He also obviously loves cars. Great experience! More

Thorough and Kind Ken was a great person to work with right from the start, he listened to all of my needs and helped me find the right fit for my situation. He worked Ken was a great person to work with right from the start, he listened to all of my needs and helped me find the right fit for my situation. He worked with getting me the best deal and also worked promptly and closely with me even when I needed a light changed on the vehicle. He always made sure to get back to me right away and kept me updated with any changes. He was always very courteous and never made me feel rushed nor did he make me feel like my questions were unimportant. I had been shopping for a long time and a lot of the dealers I went to were not attentive and did not have the patience or interest to answer my questions or find the answers to my questions. I felt Ken did a great job with all of my very detailed questions and overall he made the experience very memorable and I felt comfortable and secure throughout the purchase. Great first car buying experience! More

Outstanding Salesman Yale was professional, knowledgable, enthusastic and charasmatic. Yale answered all of our questions and followed up with us more than any other deal Yale was professional, knowledgable, enthusastic and charasmatic. Yale answered all of our questions and followed up with us more than any other dealership. His passion for his job shows. I highly recommend Yale if you are looking for a great salesman with no pressure. More

Yale Kim at Knauz BMW was the Best Sales Advisor I highly recommend asking for Yale Kim at Knauz BMW for your next purchase. He made the purchase process easy and pleasant experience. I exchanged sev I highly recommend asking for Yale Kim at Knauz BMW for your next purchase. He made the purchase process easy and pleasant experience. I exchanged several emails with him because I didn't have time to meet ir even have a phone call with him during the day. He found a right vehicle for me and gave me a great reasonable deal that I can accept. When I met him in person for the first time after a few email exhanges during week days, he had all the paper work ready for my signature. The best car buying experience ever and it didn't take all day seating in a dealer for paper work. Highly recommend Yale Kim and Knauz. More

High expectations, but Yale Kim gave us more than expected. We have bought multiple vehicles from Knauz through the years at both dealerships and did expect a good experience. I have also come to expect an exce We have bought multiple vehicles from Knauz through the years at both dealerships and did expect a good experience. I have also come to expect an excellent produce and knowledgeable sales staff. We worked with Yale Kim on our most recent purchase of a X3 BMW. Yale was extremely knowledgeable and able to answer every question. He also was diligent in keeping in touch through the process but also cautious to not be a bother. People seem to be losing there ability to communicate and have quality relationships now adays due to the gap that technology is putting between us. It was very refreshing to see a young intelligent adult like Yale have the ability to be comfortable communicating one on one and make us comfortable in the process. A good experience always comes down to the quality of the people your dealing with and Yale is and will be a great asset to whoever he works with and for in the future. I also want to commend Knauz on the BMW genius concept. The new vehicles can seem very complexed when your not familiar with the operating hardware. Jon Jakubco did a great job of getting us started. Thanks for a great experience Jim & Kim Eimerman More

Audi Convert! I had been unhappily driving a BMW 428 X drive convertible (leased from a different BMW dealership-NOT Knauz)-a very basic stripped down model which I I had been unhappily driving a BMW 428 X drive convertible (leased from a different BMW dealership-NOT Knauz)-a very basic stripped down model which I hated. My previous car had been an Audi A5 Convertible, with every option available, which I had loved. I couldn't wait for my BMW lease to end so I could go back to my beloved Audi. Then I took my BMW to Knauz for regularly scheduled service. They were fabulous. They gave me an M series loaner car which was amazing and I began to rethink my "No more BMW's" decision. I decided to check out the new 440 convertibles and found Sales Man Extraordinaire, Yale Kim. Yale was the best. Extremely helpful and informative without being pushy or making me feel pressured. He was able to work out a deal where I ended up with a better vehicle, with more options, at the same lease price I was paying with my previous stripped down, basic BMW. Knauz has definitely gone above and beyond in terms of customer service and care. I am certainly a convert-I LOVE my new BMW 440 X drive convertible and I will continue to use and recommend Knauz and Yale as long as they're around! -MIchelle Alilovich More

Amazing experience/ I had a very unique circumstance. Which I thought I would probably get turned away or would have gotten the cold shoulder we can't help you deal. I wa I had a very unique circumstance. Which I thought I would probably get turned away or would have gotten the cold shoulder we can't help you deal. I was shocked and so happy I came into Knauz !!! This was my first time there and it definitely won't be my last. Usually when you think of car dealerships at times you feel you might get cheated or that they are only looking to get more money. Yale our sales rep, he was so nice and very helpful. He didn't rush us and we literally went from every option to see which one worked best for us!!! I was so happy for the personal service they offer. I am very grateful and so fortunate to have been able to be come into this dealership. If your looking for a personalized, tailored to your needs dealership this is the one. From the moment you walk in you know your in for a very nice and unique experience! Thanks Yale and the whole Knauz team!!!!! More

First Class Experience! Picked up my new BMW 540ix yesterday and had a great/first class experience dealing with Bob Geisheker and team! From the moment we walked in until I Picked up my new BMW 540ix yesterday and had a great/first class experience dealing with Bob Geisheker and team! From the moment we walked in until I drove away with my new car they were extremely accommodating, professional, and above all - no pressure. Bob was truly enjoyable to work with - a real professional. Doug Kamp made the paperwork very easy and quick while Spencer, our BMW Genius, was so knowledgeable about the car's technology is was easy to learn about all the features. I certainly recommend that you consider dealing with Bob Grazino and his team! More

Recent purchase of BMW X3 We were at the dealership last weekend and purchased a BMW X3 and had a wonderful customer service experience. Shane Lyon was our sales agent and he w We were at the dealership last weekend and purchased a BMW X3 and had a wonderful customer service experience. Shane Lyon was our sales agent and he was very friendly and walked us through all the paper work and completed the deal. Douglas Kamp provided a complete demo of the technology and useful tips on operating the X3. Scott from finance walked us through the financial numbers and was a great help. I would strongly recommend this dealership for a great car buying experience. Sunil Kokkalera More

My wife's new certified BMW X1 We have always owned BMW but this is our first purchase from Knauz BMW. I must say that this by far was my best experience buying a car. Bob Geisheker We have always owned BMW but this is our first purchase from Knauz BMW. I must say that this by far was my best experience buying a car. Bob Geisheker was a pleasure to work with and would highly recommend anyone looking for a new or used BMW with 100 miles, go to Knauz. The car was ready for the test drive, the dealership is modern and friendly and the follow up from Bob was outstanding. This was my 7th BMW purchase and when I need a new or certified BMW this will be the only dealership I will go to. More