Keffer Mazda

Buying my car here was the best decision! Not only do I have a great quality car but I also received great quality service! have a great quality car but I also received great quality service! More

Been coming here for over 3 years. You’re always gonna pay more at a dealership than you would at an auto shop, but you get the greater guarantee that your car is gonna get consistent quality service (my pay more at a dealership than you would at an auto shop, but you get the greater guarantee that your car is gonna get consistent quality service (my car hasn’t had a single issue after over 40K driving miles while at Keffer Mazda). The manager Chris actually saved me from having to shell out $500 for a new key FOB. My FOB had a couple loose parts on the inside, and he spent about 10 min of his own time until he was able to fix it himself (which isn’t something that anyone at the dealership is paid or required to do). The waiting room has good wifi (I work remotely there sometimes) and free coffee/water/snacks. Before they come out to explain their recommended services to your vehicle, they text it all to you ahead of time, which I appreciate b/c it gives me more time to research the fees they charge and see if they’re reasonable compared to average industry prices (for most services, they are). All the employees there are professional and friendly. All in all, I plan on continuing to visit this place going forward. More

The staff members were courteous, attentive, and responsive to our needs. The sales and delivery experience was unpressured and among the most comfortable I've had at any dealership. responsive to our needs. The sales and delivery experience was unpressured and among the most comfortable I've had at any dealership. More

Johnathan has always been an awesome salesman. I have been pleased with my experience with him. been pleased with my experience with him. More

Dealership was the only one around Charlotte area which had the Mazda model that I wanted. Dylan, the salesperson helped me tremendously at picking the car that was the best fit for me. All in all, a gr had the Mazda model that I wanted. Dylan, the salesperson helped me tremendously at picking the car that was the best fit for me. All in all, a great experience! More

First time ever that a salesperson was courteous, knowledgeable, and not pushy! A perfect trifecta when it comes to staff - and the Mazda is one heck of a fun driving, and safe, vehicle. We’re glad knowledgeable, and not pushy! A perfect trifecta when it comes to staff - and the Mazda is one heck of a fun driving, and safe, vehicle. We’re glad we stopped by, were given the time to make multiple visits, and received the assistance we requested. Love our new Mazda and much appreciate Jason Williams’ efforts to structure a deal we wanted - not just one a salesman was pushing. Post purchase assistance has also been superb - Jason, and the rest of the staff that prepped the car, have been nothing short of fantastic. More

We have dealt with Jason Williams before and when it was time to by another vehicle, we already knew who we were going to deal with again. Although Jason works for the dealer, during your interaction with h time to by another vehicle, we already knew who we were going to deal with again. Although Jason works for the dealer, during your interaction with him you will feel like he is on your side helping you purchase the vehicle. He is a very cool and funny guy. I will definitely do business with him in the foreseeable future. More

THEY GM & GSM ALONG WITH MY SALESMAN SONNY WERE GREAT FROM THE START AND ALL THE WAY TO THE END OF THE BUYING PROCESS, THEY KEPT ME INFORM OF WHEN MY CX-9 WILL BE ARRIVING AND ALSO MADE MY EXPERIENCE A FROM THE START AND ALL THE WAY TO THE END OF THE BUYING PROCESS, THEY KEPT ME INFORM OF WHEN MY CX-9 WILL BE ARRIVING AND ALSO MADE MY EXPERIENCE A LOT BETTER THEN THE LAST 2 ATTEMPTS . More

My experience at Keffer Madza was the best I’ve had at a dealership. Salesman Nick was outstanding from the beginning. He understood what I was looking for and didn’t pressure me into anything. Nick Answere dealership. Salesman Nick was outstanding from the beginning. He understood what I was looking for and didn’t pressure me into anything. Nick Answered any question I had and if he didn’t personally know he went to someone who would to get the answers. I would refer anyone looking for a car to this dealership and salesman. Thank you! More

Exceptional, over the top follow up and follow through at every level. Great job by everyone at Keffer. every level. Great job by everyone at Keffer. More