Kelly Nissan of Route 33

Right Car, Comfortable Experience. Mario was welcoming and eager to discuss the cars we were interested in. Mario was knowledgable regarding the two cars were looking into and encourag Mario was welcoming and eager to discuss the cars we were interested in. Mario was knowledgable regarding the two cars were looking into and encouraged us to test drive both. Mario explained the models and the differences between the two. Mario was a gentleman and spoke to both my Wife and I on equal terms understanding that this would be a joint decision. Sharon and I believe we chose the correct car to meet our needs at this time. Mario encouraged open and honest dialogue we made for a comfortable discussion and atmosphere. More

Outstanding service I recently traded in my 1998 Buick lesabre custom for a 2014 Toyota Corolla Le. The customer service was outstanding ! I was not rushed to make any ki I recently traded in my 1998 Buick lesabre custom for a 2014 Toyota Corolla Le. The customer service was outstanding ! I was not rushed to make any kind of decision, I looked at what I thought was interesting and I got to test drive quite a few cars. Oscar and other employees at Kelly Nissan went above and beyond to get me into the Toyota and I could not have had a better buying experience! More

Nothing short of fantastic Oscar greeted us as soon as we arrived and I told him directly what I was looking for. He pulled up two vehicles within my budget and preference and t Oscar greeted us as soon as we arrived and I told him directly what I was looking for. He pulled up two vehicles within my budget and preference and took them both for a test drive. When it came down to the final decision, he told me what I already knew and built up trust in his customer relations. Oscar then handed us off to finance. Now being that I have extremely poor credit, at 26 I still need my mother to act as a bank. The only thing I didn't like was between my mother and Michael. My mother had the funds to buy the car without financing. She wanted to see what interest rate she could get via the credit union. She was initially told 9% and Micheal told her he could lower it. He said he could get a 2.99% and at that time my mother was alright with the finance instead of paying cash. When the papers came back, the final interest rate came to 3.23%. not a big deal because after the third payment, she will pay it off. However it was still deceiving. He also talked her into not buying it full because it seemed he already did to much paperwork to get financial approval. Anyway, we went with it because it wasn't a huge deal, but a deal nonetheless. Oscar also got my 19 year old, first time car buyer and driver into a car as well. Fast, friendly, polite. Oscar gets a 10/10. Would recommend. He sold two cars in one day. He deserves a vacation now. More

Excellent operation and buying experience Rick facilitated an excellent customer experience from the time I arrived through looking at (and test driving) the car, concluding with the purchase Rick facilitated an excellent customer experience from the time I arrived through looking at (and test driving) the car, concluding with the purchase transaction. Excellent communication, with all my questions answered. I also greatly appreciate that the car I purchased was reviewed by a technician in advance of my purchase being finalized. Efficient and excellent operation of the organization is apparent. I would happily recommend Kelly Nissan. More

Smooth Teamwork My young daughter was in an accident & thankfully she was fine, but her car was totalled. I called my go-to guy, Mario Cabrera in the Kelly Nissan sal My young daughter was in an accident & thankfully she was fine, but her car was totalled. I called my go-to guy, Mario Cabrera in the Kelly Nissan sales department , and he told me about a clean, older Nissan Maxima with low miles & all kinds of great features & equipment, and fortunately they had just taken it in trade. We went to see the car-it hadn't been through the shop yet, but we knew it was a gem. The pre-owned manager, Mike Disora had his technicians, Al Rausch & Joe, who are awesome unsung heroes, go over the car & fully service it, and Chris & his clean-team beautifully detail it, and shortly it was ready. Mike Salavati, the finance officer & magician figured all the finances out, including working with an insurance settlement & the team at Kelly Nissan all worked together to make a seemingly complicated transaction go as smooth as silk. Thank you all!! Natalie just loves her new ride & I am so grateful she's in a safe, reliable car. You guys rock! XXOOXXOO More

Thank you Mario, as always! I continue to come to the Kelly Nissan dealership to deal with Mario. He is always honest and upfront, helpful and understanding, and takes the time I continue to come to the Kelly Nissan dealership to deal with Mario. He is always honest and upfront, helpful and understanding, and takes the time to speak with me when necessary. I am grateful that he exceeds my expectations every time! More

great sales persons all i can say is this: all the staff especially Maureen were great,very professional. they help to make us to be calm and to feel good about us bei all i can say is this: all the staff especially Maureen were great,very professional. they help to make us to be calm and to feel good about us being there in buying a car. the time and patient they showed was great. we felt like family. More

Exceptional and Outstanding Mario is professional and truthfully understands a client’s needs for a vehicle. He works exceedingly beyond to the extent of the customer’s satisfac Mario is professional and truthfully understands a client’s needs for a vehicle. He works exceedingly beyond to the extent of the customer’s satisfaction. I am happy that he has helped me with not one but several car purchases here at Kelly Nissan of Route 33. Thank you for always delivering the best car for our family’s need. More

Thanking Mario Cabrera for his service very grateful I've been dealing with Mr Mario cabreras for a wile and this gentlemen always make sure I get the best treatment and offers and thanks to him I'm very I've been dealing with Mr Mario cabreras for a wile and this gentlemen always make sure I get the best treatment and offers and thanks to him I'm very happy with my new car. More

Simply the best Service ever. I've been a customer at Kelly Nissan for 8 years, and there is a reason for that. The Service Department. From the manager Jon Miller to the service w I've been a customer at Kelly Nissan for 8 years, and there is a reason for that. The Service Department. From the manager Jon Miller to the service writers to the many excellent technicians, I have never been disappointed! In particular, Larry Hughes from the service desk is amazing. I go out of my way to make sure he is working on the days I schedule service because he makes me feel special, like I might be his only customer!! We currently are driving our 2nd and 3rd Nissans from Kelly, and I am shopping now with them for a 2017...because of Larry and the service department. When my long time salesman retired, it was Larry whom I asked for a recommendation, and we bought Nissan #3 from Eric Sparrow, and soon #4. If I wasn't satisfied with the service at Kelly, I would be looking elsewhere for a new car. More