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Kelly Volkswagen

Danvers, MA

4.6
945 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 945 reviews

August 28, 2021

Jorge was a pleasure to work with. He met me at the door and quickly and efficiently got the process started. He listened to my concerns and really listened to my need for a new car. Would definitely work w More

by Brooke52696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Marino
Aug 30, 2021 -

Kelly Volkswagen responded

On behalf of Kristine and Jorge, thank you, Brooke! We're pleased to know that Jorge was super helpful and attentive and made sure you had a great experience from start to finish. We really appreciate you taking the time to share this with us, Brooke! Please feel free to reach out if you have any questions!

August 25, 2021

Excellent service from Jorge Ochoa, very kind and professional!! We loved our new Tiguan, nice car and we definitely recommended Kelly Volkswagen. Thank you so much! More

by Tonyarias66
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Thank you, Tony! It means a lot to us knowing what a great experience you had with Jorge and that he helped get you into your new Tiguan. We really appreciate you recommendation-please let us know if there is anything else we can do for you!

August 12, 2021

Jorge was excellent to work with and found the car I wanted with all the features I needed for my family! I would return, just to work with him again! More

by Kimb333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Thank you, Kim! We're pleased to know that you had the opportunity to work with Jorge and that he took excellent care of you! It is great that he helped find you a car that is perfect for you and your family and that everything ran so smoothly. We will be sure to pass this along to Jorge! Take care, Kim!

August 09, 2021

Jorge couldn't have been nicer and more informative about my new vehicle. He was a pleasure to work with! This is the second car we have purchased from this dealership and we have had nothing but great inter More

by Dajewskihache
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Thank you! We're happy to know that you had such a great experience with Jorge and that he could not have been nicer or more informative about your new car! It's great that in addition to being so helpful, Jorge made sure that your experience was worthy of 5 stars! Again, thank you for taking the time to share this with us! Your recommendation means a lot!

August 04, 2021

Great, easy experience and very friendly and helpful staff. They were very transparent with their offerings and programs and put a lot of work into helping secure the best rate for my car. More

by tmromualdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

We are happy to hear that! It's great that both George and Barry made sure you had a pleasant and easy experience and that all your questions were answered. We really appreciate you taking the time to share this with us!

August 04, 2021

Jorge was great to work with! He never made me feel pushed or as if I had to decide quickly (even though in this market you do!). Also, I really appreciated not going back and forth to negotiate the pr More

by Tara K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah (not sure of last name- in finance)- he also was great- not pushy and took his time explaining and clarifying (multiple times for me!)
Aug 30, 2021 -

Kelly Volkswagen responded

This really means a lot to us, Tara! We are glad that Jorge and Noah made sure you were well taken care of and that you found a car that was perfect for you! On behalf of Jorge and Noah, thank you, Tara! We appreciate your support!

August 03, 2021

Jorge was so great and really took his time to show us all that the Atlas has to offer, which is a lot! He made himself available to answer any of my questions and was very quick to respond during the buy More

by Viperlk14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Congratulations on your new Atlas! We're happy to know that both Jorge and Barry were great to work with and made sure all your questions were answered! We really appreciate you taking the time to share this with us! We will be sure to pass this along to Jorge and Barry!

August 02, 2021

We worked mostly with another sales representative at Kelly VW, but Jorge helped to carry our purchase over the end line. I found him to be personable, caring, thoughtful, and incredibly helpful. He wa More

by molly.d.lawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

Hey Molly! We just wanted to reach out to you and say thank you for taking the time to share your experience with us! It is great to know that Jorge, George, and Barry were all so helpful and made sure you were well taken care of. We're glad that Jorge made sure all your questions about the safety and technology in the car were answered and that everything ran so smoothly. We really appreciate your recommendation, Molly! Please let us know if there is anything else we can do for you!

July 30, 2021

Jorge is a great asset to this dealership. Super knowledgeable, friendly, and no pressure sales representative. I would highly recommend asking for him if you visit Kelly VW. More

by Skybeech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

That is very kind of you to say! We're happy to know that you had the opportunity to work with Jorge and that he was more than helpful! We really appreciate your recommendation! Please feel free to reach out to us directly if there is anything else we can do!

July 28, 2021

The best dealer and Jorge Ochoa! Hi is very friendly and professional. i absolutely recommended him as your friend in WV and to be sure that we’ll get the best! More

by EVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Volkswagen responded

That means a lot to us, Eve! It's great that Jorge took such good care of you and helped get you into a new VW! We really appreciate you taking the time to share this with us! Thank you, Eve!

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