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Kelly Volkswagen

Danvers, MA

4.6
945 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 945 reviews

February 19, 2021

I spoke with Peter on the sales floor to discuss my options for a new Volkswagen. He is by far the nicest and most genuine sales person I've ever interacted with at a car dealership. Should I decide on More

by barthurb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Kelly Volkswagen responded

That is great to hear! We are glad that you had the opportunity to work with Peter and that he was so helpful and informative. Thank you for taking the time to share your experience with us!

February 16, 2021

Jorge, the best car salesperson we've ever worked with. He's genuine and kind yet time efficient. Seamless experience - thank you, Jorge & Kelly VW! More

by HHugel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kelly Volkswagen responded

That really means a lot to us! We are happy to know that you had such a great experience working with Jorge and Barry and that they made sure you were well taken care of. Thank you for sharing your feedback with us!

February 13, 2021

I’m very thankful that Jorge was the one to help me pick a new car! He heard all my needs & wants & got me the best car for me! He explained everything very well so you would understand everything. Overall More

by Jerryancheta1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kelly Volkswagen responded

Hi Jerry! We are happy to know that you had the opportunity to work with Jorge and that he was so helpful in getting you into a new car! It is great that he made sure everything was explained to you and that you were well taken care of. Thank you for taking the time to share this with us, Jerry!

February 09, 2021

From start to finish, my annual service with inspection was seamless. Thank you, Ed Pineault. I'm asked to add more words in order to submit. Now I have. More

by bmank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
Feb 16, 2021 -

Kelly Volkswagen responded

That is great to hear! We are happy to know that Ed was great to work with and really made sure you were well taken care of. Thank you for taking the time to share your feedback with us!

February 05, 2021

Jorge was excellent with his assistance searching for the right vehicle. He was not only able to find the perfect vehicle to suite me also he was able to negotiate the right price. Overall, Jorge provided ex More

by kcmercure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you! We are happy to know that he was so helpful in finding you the right car. We really appreciate you taking the time to share your experience with us! We will be sure to pass this along to Jorge!

February 01, 2021

He was personable with me and my family, kind throughout the experience, and knowledgable about Volkswagens. It was lovely working with you Jorge. Thank you! More

by FeliciaAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you, Felicia! It is great to know that Jorge was so helpful and kind to you and your family and that you had a great experience. We really appreciate you taking the time to share your feedback with us!

February 01, 2021

Jorge Ochoa, is the opposite of every car salesman stereotype I’ve ever heard. We were test driving cars at a few other dealers and choose the VW (again) because of Jorge. My daughter was buying, howe More

by M. Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Volkswagen responded

This really means a lot to us! We are happy to know that you had the opportunity to work with Jorge and that he was so kind and helpful! It is great that he made sure both you and your daughter were well taken care of and that he helped get her into a new Tiguan! Thank you for sharing your experience with us - we will be sure to pass this along to Jorge!

January 26, 2021

My salesperson really took care of me. He was not trying to cram anything down my throat, he listened and was consultative. One of the most positive experiences I've had at a dealership. More

by bobby33b
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

Hi Bobby! We are happy to know that you had a great experience working with Anthony and that he was so helpful! Your feedback really means a lot to us - we will be sure to pass this along to Anthony! Thanks, Bobby!

January 26, 2021

We were very pleased with our sales rep, Anthony Dalton! He knew exactly the right car for my daughter. He related well to her and talked to her about driving safely. He put on the new license plate hold More

by karenlcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

On behalf of Anthony, thank you, Karen! It is great to know that both you and your daughter were well taken care of and that Anthony was so helpful in getting her into a new car! We really appreciate you taking the time to share your experience with us, Karen - and congratulations to your daughter on her first car!

January 26, 2021

This was my first car buying experience, and I felt very comfortable the entire time! Anthony made the entire process seamless, from finding the exact car I wanted to following up after I had purchased. Wou More

by cmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

Congratulations! We are happy to know that your first car-buying experience went so well and that Anthony was so helpful from start to finish! We really appreciate you taking the time to share your experience with us!

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