
Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New vehicle The overall experience at this dealership was excellent. The gentleman, Anthony Belmonte, assisting us was knowledgeable and courteous. He was able The overall experience at this dealership was excellent. The gentleman, Anthony Belmonte, assisting us was knowledgeable and courteous. He was able to answer all our questions. More
Kelly Volkswagen was amazing to deal with. Moe at Kelly Volkswagen in Danvers MA was absolutely great to do business with. thanks for making my buying experience smooth and easy. Time to go a Moe at Kelly Volkswagen in Danvers MA was absolutely great to do business with. thanks for making my buying experience smooth and easy. Time to go and enjoy my atlas now! More
50,000 Miles Scheduled Maintenance Service Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me The Best Meet And Greet All The Time. Keep Up The GREAT Work. Just To Let You Know That The 50K Service Was A Bit Pricey. I Wish They Special Or Coupons For Loyal Clients. But Kelly Auto Is GREAT For Buying And Service. Thank You Again.. More
Great Experience Great Dealership Recommended If you need to buy new Volkswagen go to this dealership. Great knowledgeable people working here. I had excellent experience to buy new 2019 Volkswage If you need to buy new Volkswagen go to this dealership. Great knowledgeable people working here. I had excellent experience to buy new 2019 Volkswagen Passat. I was working with professional sales consultant Moe Kabbaj. He is very knowledgeable about VW product sales person. The sales process was very easy. I spent about 3 hours in this dealership and traded my car and bought new. I highly recommending this dealership to my friend or anyone who wants to buy Volkswagen product. More
Great value with excellent customer service I drove 300 miles to buy a certified pre-owned vehicle from Kelly Volkswagen and so far I would say it was worth it. I knew the exact model and trim V I drove 300 miles to buy a certified pre-owned vehicle from Kelly Volkswagen and so far I would say it was worth it. I knew the exact model and trim VW I was looking for and Kelly VW had the best price for the mileage within a 500 mile radius. The dealership itself looks brand new and the sales people were friendly and helpful. Kelly VW even honored a CarMax appraisal for my trade-in and a lower price that was listed online versus in-store. The pushback when I turned down the extended warranty was minimal. Lastly, the ability to pay my down payment with Apple Pay (or a credit card) helped speed up the payment process. Overall, a positive experience and if I’m ever in the market for another Volkswagen, I’ll be sure to check out Kelly VW for any great deals! More
Great experience, great price and honest salesmanship Anthony Belmonte and all the folks at Kelly we’re a pleasure to work with. We are tough customers and were definitely considering other manufacturers Anthony Belmonte and all the folks at Kelly we’re a pleasure to work with. We are tough customers and were definitely considering other manufacturers and dealers. Anthony worked with us to find the best deal, was matter of fact and a straight shooter. He even delivered the car to us which was a major convenience. More
Easy going I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car fro I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car from the bay to the back to be serviced. I forgot my tire pressure light had been on and forgot to inform Rachel about this. She came back after the oil change had been finished and asked permission if they work the tire pressure in order to get the dashboard light off. They quoted me an hour and I was out in 40 minutes. Needless to say, my experience the past two visits to Kelly Volkswagen has been delightful. More
Professional and prompt service Excellent service from start to finish. As soon as I pulled into the service bay the gentleman opened my door for me and told me how clean he was go Excellent service from start to finish. As soon as I pulled into the service bay the gentleman opened my door for me and told me how clean he was going to make my car before I left, and he sure did. Dave in service was great to work with, he was able to secure a loaner vehicle for me without an appt so I didn’t have to wait the two hours for my brakes. I’m new to VW and this dealership, I came from Audi. Very comfortable waiting room as well. Very happy new customer so far. More
My recent visit I was very impressed with the service I recently received. However, I would love to talk with a customer service rep regarding your complimentary ca I was very impressed with the service I recently received. However, I would love to talk with a customer service rep regarding your complimentary car wash. After everyone in the organization does such a good job, I'm always disappointed in the condition the car is returned to me. More
30K check up I brought my 2015 Passat in for a oil change because the alert warning on the system indicated it was time. I came in around 7am on Monday 2/18/19 whi I brought my 2015 Passat in for a oil change because the alert warning on the system indicated it was time. I came in around 7am on Monday 2/18/19 which was a holiday and due to the snow we received the night prior, I had to wait until the service bay area was cleared. Dave came back and indicated that a wheel alignment and the rotation of my tires and brake line fluid change was required. I gave him the okay except for the wheel alignment. I got the car back at 9:30 but had to come back about 20 minutes later because I had no brake pressure in the system. I would have hoped they'd checked this before turning the vehicle over to me. Had this been an older customer they would have seen a large dead spot when braking which could have contributed to an accident with the current weather we received. I did call service immediately and they resolved it in about 20 minutes or so! Should checked system before turning over the keys. More