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Kelly Volkswagen

Danvers, MA

4.2
972 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 972 reviews

April 25, 2019

New car purchase Knowledgeable and a pleasure to work with sales. Service staff provide exceptional customer service and great communication via texting while waiting. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Kabbaj, Mark Ruiz, Kevin McKenna
April 24, 2019

Auto body repair well done Diane of Kelly Collision made the whole repair experience very comforting and took the sting out of getting in a car accident. I wouldn't hesitate to More

by tonyc25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Caputo, Steve Bourassa
April 24, 2019

Great experience Sales rep Elizabeth was very knowledgeable and professional. Wanted to work with you. The rest of the team was great. Really wanted to find something More

by Adamc127284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Ray Rondeau, Elizabeth Hayward
April 24, 2019

New vehicle The overall experience at this dealership was excellent. The gentleman, Anthony Belmonte, assisting us was knowledgeable and courteous. He was able More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

Kelly Volkswagen was amazing to deal with. Moe at Kelly Volkswagen in Danvers MA was absolutely great to do business with. thanks for making my buying experience smooth and easy. Time to go a More

by ERotman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Bousbaa, Moe Kabbaj
Apr 15, 2019 -

Kelly Volkswagen responded

We are happy to hear that! We are glad that Moe was so great to work with and he made your buying experience so smooth and easy. Enjoy your new Atlas!

April 07, 2019

50,000 Miles Scheduled Maintenance Service Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me More

by philjan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Ramon Bejaran
Apr 15, 2019 -

Kelly Volkswagen responded

You are more than welcome! We are glad that you received great service and hospitality on your 2014 Passat. On behalf of Ramon and Rachel, thank you for taking the time to share your experience with us!

April 05, 2019

Great Experience Great Dealership Recommended If you need to buy new Volkswagen go to this dealership. Great knowledgeable people working here. I had excellent experience to buy new 2019 Volkswage More

by Eugene P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Kabbaj, Cecily Francis
Apr 15, 2019 -

Kelly Volkswagen responded

Hi Eugene! First, we would like to say thank you for the recommendation! We're happy that you had an excellent buying experience and Moe was great to work with. Congratulations on your new 2019 Passat! Take care, Eugene!

April 01, 2019

Great experience, great price and honest salesmanship Anthony Belmonte and all the folks at Kelly we’re a pleasure to work with. We are tough customers and were definitely considering other manufacturers More

by TessH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Rodriguez
Apr 15, 2019 -

Kelly Volkswagen responded

We are glad to hear that, Tess! It is great that Anthony was such a pleasure to work with and he made sure he found you the best deal. Thank you for sharing your experience with us!

April 01, 2019

Great value with excellent customer service I drove 300 miles to buy a certified pre-owned vehicle from Kelly Volkswagen and so far I would say it was worth it. I knew the exact model and trim V More

by YanksRule246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecily Francis
Apr 15, 2019 -

Kelly Volkswagen responded

Wow we really appreciate your dedication! We are so glad that you were able to find the exact model and trim that you were looking for within a 500 mile radius. We are happy that the visit was so positive and well worth the drive! Thank you and enjoy your VW!

March 28, 2019

Easy going I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car fro More

by Ncolby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Kelly Volkswagen responded

That is great to hear! We are glad that Rachel took care of you and your vehicle right away. Last, but not least, we are pleased to know you have had a positive experience the last 2 times you have been here! Thank you for the review!

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