294 Reviews of Kelly Volkswagen - Service Center
Always Easy Rachel DaSilva and the service team keep things consistent with Kelly VW's theme of making it easy. I had 2 recalls, a warranty repair, an oil change Rachel DaSilva and the service team keep things consistent with Kelly VW's theme of making it easy. I had 2 recalls, a warranty repair, an oil change, alignment, new wipers, and a tire rotation and balance all completed in one visit with being provided a new Jetta loaner. My 2013 VW CC came back in perfect shape with a nice showroom new car wash to boot. And the price was right, too. My only minor criticism is that the iPhone cable at the charging station was broken and it would be great if that can be fixed. More
40,000 miles service And check-up Hey, There Thank You For The Service And Timely Matter For The 40K On My Car. You Guys Are GREAT !!!!!! And Professional. See You Soon. Hey, There Thank You For The Service And Timely Matter For The 40K On My Car. You Guys Are GREAT !!!!!! And Professional. See You Soon. More
2017 Passat This is the second Passat I bought from Kelly VW. They have always treated me like a VIP, professionally, friendly and fairly. Their service departmen This is the second Passat I bought from Kelly VW. They have always treated me like a VIP, professionally, friendly and fairly. Their service department is excellent. They have taken superb car of my cars for over 6 years and I depend on my car for business travel. I will continue to purchase and service my VW's at Kelly. More
Excellent Customer Service Truly exceptional ! Excellent costumer service, professional, honest and detailed . I have no worries when my car needs service. Over all this deale Truly exceptional ! Excellent costumer service, professional, honest and detailed . I have no worries when my car needs service. Over all this dealership is # one. Thank you Rachel DaSilva you are perfection when it comes to customer service.Nick Irving is very hands on and very approachable and professional & Pleasant. I am very happy with Kelly VW. More
Noise Coming On The Drivers Side I Don't Have To Tell You Again, Excellent Customer Service. Thank You Very Much For Taking My Car In At The Last Minute. I Made The Appointment Throug I Don't Have To Tell You Again, Excellent Customer Service. Thank You Very Much For Taking My Car In At The Last Minute. I Made The Appointment Through My Cellphone, Like The Commercial Kelly Auto Group Makes It Very Easy. More
2014 Volkswagen Passat Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks T Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks To Tara Arnold She Is GREAT!!!!! She Has Been Text Me And E-Mail Me Keeping Updated On The Progress About My Vehicle. Thank You Again.. More
Car service Friendly staff. Explained in detail the repairs needed and very accommodating by offering a loaner since the repair took a few hours. Also cleaned t Friendly staff. Explained in detail the repairs needed and very accommodating by offering a loaner since the repair took a few hours. Also cleaned the car. More
Service with a loaner Drove in without an appointment for a major service visit and was out the door in a sporty loaner 15 minutes later. Terrific customer service Drove in without an appointment for a major service visit and was out the door in a sporty loaner 15 minutes later. Terrific customer service More
Great experience at Kelly VW Everyone at Kelly VW was so helpful and accomodating while they serviced my new Atlas. They were able to provide me with a loaner car. I loved how the Everyone at Kelly VW was so helpful and accomodating while they serviced my new Atlas. They were able to provide me with a loaner car. I loved how they sent me a video of the work that was done on the car. It made everything so transparent! Nice work! More
Nice people, Nice atmosphere It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so goo It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so good. More