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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,818 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,818 reviews
March 06, 2026
Initially had an issue on the vehicle, but after contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the dealership is taking steps to correct any of the issues that we may have had upon delivery, so once things got in the correct channels so it could be resolved they are working on it. Glad that it got to the correct person and they are taking care of it, they wanted to make sure we were happy with the pickup at the end of the day and we appreciate that. More
by PLS
February 28, 2026
Todd was knowledgeable and answered all my questions during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mento during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mentor CDJR dealership. The vehicle was washed, detailed and filled with gas. He also made the finance process quick and painless. I would recommend him any day. Todd is a true asset to the Ganley team. Thank you again. More
by kirtboyer
November 08, 2025
This is my 2nd RAM purchased at this dealership. Both experiences were very professional. Recently I purchased a RAM Laramie from Vince and he was professional and helpful throughout the process. Id Both experiences were very professional. Recently I purchased a RAM Laramie from Vince and he was professional and helpful throughout the process. Id recommend people to go to him to purchase in the future without hesitation. More
by mgcracing
Employees Worked With
Vince
October 14, 2025
This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. addresses they collect belong to the people that give them to them. Completely untrustworthy. More
by dhetrick
Employees Worked With
October 14, 2025
The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus. More
by Gary J.
Employees Worked With
Calder
September 19, 2025
The dealer was very accommodating of my wants and needs and had great customer service. and had great customer service. More
by cgateskozbial
Employees Worked With
September 18, 2025
What a GREAT experience buying my 2025 Jeep at Ganely. All thanks to Calder Manley!!!! All thanks to Calder Manley!!!! More
by slegerski
September 16, 2025
Calder was very friendly and helpful when buying the truck I was looking at. He felt more like a friend than a car salesman. The finance team was also very friendly and helpful. We didn’t take an ove truck I was looking at. He felt more like a friend than a car salesman. The finance team was also very friendly and helpful. We didn’t take an overly long time to strike a deal and finance the vehicle. More
by Ryan
September 10, 2025
Of all the dealerships that I purchased automobiles over the years, I did not return to them to purchase my new transportation— the 2025 Ram Rebel - the Ken Ganley dealership treated me respectfully, profes the years, I did not return to them to purchase my new transportation— the 2025 Ram Rebel - the Ken Ganley dealership treated me respectfully, professionally and with-courtesy. I highly recommend this dealership to friends and family. A note about Calder - I would purchase a car or truck again from him. I am totally pleased with this entire relationship and experience. More
by Nucci
August 27, 2025
Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. More
by penolopejenn
