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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

October 11, 2021

Andrew helped me get into my new Jeep! He has been a big help to my wife and I by going over all the technology four times or so now. Great vehicle but too complicated for either of us! More

by John Leicher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ruby
Oct 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Ganley Village Chrysler. Thank you, and have a fantastic day!

October 09, 2021

We found Ganley Village online while searching for a new 2021 Jeep Wrangler. I contacted the dealership on Saturday Oct 9th and was connected to Nick Campola. Nick was very efficient in getting the bottom l More

by Lriley0726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Village Chrysler. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 05, 2021

Car salesman knew a lot about the vehicle I purchased. He did not pressure me at all and he was very polite. I will recommend Swanson to anyone that goes to Ganley. More

by Zack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Zack, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 03, 2021

Rick responded to my inquiries right away. He is very professional and friendly. Rick is the best 😁 More

by Nikval.1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Village Chrysler. Thank you, and have a fantastic day!

September 27, 2021

Luis G assisted me with purchasing my first Jeep Cherokee. He was friendly, knowledgeable, helpful and answered all of my questions. I love the Jeep and recommend working with Luis. He was a true p More

by JenH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Galvan
Sep 28, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Jen, thank you for the positive feedback! We are happy to know that our Sales Team was able to help you at Ganley Village Chrysler Dodge Jeep Ram FIAT, and we hope that you will continue to visit us. Enjoy your Jeep!

September 26, 2021

Super happy with my experience here. I came in to look at a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didn't play games. When More

by MeganR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Woodruff
Sep 27, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Ganley Village Chrysler Dodge Jeep Ram FIAT appreciates the 5-stars and feedback, Megan. The team is glad you had a happy experience. We look forward to future visits. We hope you have safe travels.

September 21, 2021

Not pleased with her follow-ups or attitude concerns. No consideration for customers and poor people skills. More

by Nrthsr
Recommend Dealer
No
Employees Worked With
Paula Paglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience with our team. Ganley Village Chrysler Dodge Jeep Ram FIAT always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

September 21, 2021

Smoothest and easiest process we have ever been through! Nick Campola helped us get our dream work truck. He was so knowledgeable and is very talented. He made the entire process enjoyable and got us a grea More

by Maria Palumbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, Maria! Thank you for the 5-stars and feedback! Ganley Village Chrysler Dodge Jeep Ram FIAT is glad your experience was above and beyond. We look forward to future visits.

September 07, 2021

Helped me get my family exactly what we needed and more. Would recommend this dealership to any looking for a new vehicle. Will be going back there again for sure. More

by Btominec3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
Sep 08, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

That's great to see! We are so happy to learn that your family found the perfect new vehicle and that Ganley Village Chrysler Dodge Jeep Ram FIAT earned your loyal business. Congratulations on your purchase; we hope to work with you again in the future.

September 07, 2021

My wife and I have been coming to this dealership for many years and will not go to another. They treat us like like family and are always willing to go the extra mile More

by Richard.axten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, Richard! Ganley Village Chrysler Dodge Jeep Ram FIAT appreciates the 5-stars and longtime business. The team is glad your experiences here have always been wonderful. We look forward to future visits. Take care!

Sep 08, 2021 -

Richard.axten responded

I want to give a big shout out to Don and Ken for getting us into our new Dodge RAM. They worked together as a team to come up with a solution that worked for us. We are very thankful for their efforts. Rick & Claire

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