Ken Ganley Chrysler Dodge Jeep Ram Mentor

brought my wrangler in for warranty repairs after the problems where figured out the advisor kept claiming none of my repairs where covered by either my extended warranty nor my jeep cpo warranty. after problems where figured out the advisor kept claiming none of my repairs where covered by either my extended warranty nor my jeep cpo warranty. after refusing to do anything thing to figure out the issues i had to contact that company's to find out all repairs where to be covered by jeep cpo warranty. the advisor still refused to do anything to figure out the problem. he finally figured out that when the dealership registered my name with jeep they spelled it wrong told me all parts would be ordered and that i would have my wrangler back by friday ( this was on monday) at that time i asked that if there was any issues at all about getting parts or getting it done by friday to call me and let me know i also asked for a quote to get spark plugs done. come thursday have yet to get my quote or any word of any delays. i call mark in service who then informs me they cant get my parts even thought i asked to be let know on monday. he also blows off the fact that he completely forgot to get my quote. mark absolutely refused to do his job or communicate with me at all in this matter. he is by far the worst service writer i have ever delt with and i work at car dealerships with service advisors every day . my family has been doing business with village dodge since 1988 and we will never do another dollar with them again. i personaly cant wait for fca to pull their franchise More

Typically, I do not like dealerships. And for this purchase, I cannot speak about the dealership as a whole, but the product specialist I went through, Todd Roske is most certainly someone I would rec purchase, I cannot speak about the dealership as a whole, but the product specialist I went through, Todd Roske is most certainly someone I would recommend you seeing. Mr. Roske will go the extra mile looking and working the best deals for you, with no hidden numbers coming from left field in the end! More

Ganley village in painesville Ohio is awesome, great customer service Kenny, Bobby and Troy helped me out tremendously and am very grateful to them for all of their help. They helped me find the exact v customer service Kenny, Bobby and Troy helped me out tremendously and am very grateful to them for all of their help. They helped me find the exact vehicle I was looking for, along with an awesome deal!! More

Easy to work with. The sales associate, Alexander Swanson, listened to me and let me present the information I collected from the Jeep pricing tool. The deal was exactly as presented. Zero time waste Swanson, listened to me and let me present the information I collected from the Jeep pricing tool. The deal was exactly as presented. Zero time wasted going back and forth between me, the sales associate, and finance. More

Stan, Jeff and Ken went above and beyond to make sure we were happy even with the glitches that cam up. I would highly recommend them. were happy even with the glitches that cam up. I would highly recommend them. More

Great service and very helpful with purchasing my Jeep. My salesman Alexander answered all my questions and helped get me what I needed. Jim walked me through the financing and was able to keep me informed My salesman Alexander answered all my questions and helped get me what I needed. Jim walked me through the financing and was able to keep me informed on the process. I would recommend Ganley Village if you are looking for a good deal and friendly employees. More

Dawson was a very good salesperson to work with! I had told him what I was interested in and he rode along with me and my family on the test drive, was very knowledgeable of the vehicle and if he didn't k told him what I was interested in and he rode along with me and my family on the test drive, was very knowledgeable of the vehicle and if he didn't know something, he was quick to get an answer. He wasn't pushy at all and worked with us to get close to our bottom line numbers. Thanks Dawson! I'm loving the truck!! More

Nick was a great car salesman to work with! Very knowledgeable for his age and made buying my new Challenger less stressful. He answered all my questions and has a very good personality for his job. knowledgeable for his age and made buying my new Challenger less stressful. He answered all my questions and has a very good personality for his job. He was professional and not pushy at all. He and the dealership at Ganley made the buying process about us and did all they could to help make the deal fit what I was looking for! I live 5 hours away and would definitely go to this dealership and ask for Nick for any future purchase! More

Nick is amazing. I brought him a complicated deal for a trade in for a buy then it got complicated for the rest. Handled it like a pro! He is a great salesman that puts his customers first before the deal. trade in for a buy then it got complicated for the rest. Handled it like a pro! He is a great salesman that puts his customers first before the deal. More

Nicholas was absolutely amazing. He helped me get into a reliable vehicle despite the obstacles I faced and he did it respectfully and without making me feel bad. The only thing I left unhappy about was the reliable vehicle despite the obstacles I faced and he did it respectfully and without making me feel bad. The only thing I left unhappy about was the Gap insurance they tossed on that raised my monthly payments. Other than that, so happy I let Nick try and get me in a car! More