
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We are thrilled with our new 2021 Rebel. We are even more pleased by how easy Luis made the process. Luis made the deal for us. Luis was professional, knowledgeable and responsive. He made it a seamless proc pleased by how easy Luis made the process. Luis made the deal for us. Luis was professional, knowledgeable and responsive. He made it a seamless process and we would definitely look to work with Luis again (and make referrals). 5 ⭐️s for Luis. Great person. More
This place was awesome. I would give them 10* if I could. The entire service and experience was impeccable and very smooth. Alex and Jeff were very friendly and honest and did everything they possibly could The entire service and experience was impeccable and very smooth. Alex and Jeff were very friendly and honest and did everything they possibly could do to meet our needs. I would definitely recommend this place to all of our family and friends without hesitation. ZB More
1st time ever at this dealership, bought a Toyota on Thursday 1/21/21. Jeff Williams was great as my sales rep. Only reason I gave them 2 stars is because of the end of the sale. I had asked the day bef Thursday 1/21/21. Jeff Williams was great as my sales rep. Only reason I gave them 2 stars is because of the end of the sale. I had asked the day before if it was possible for the dealership to transfer the plates from my previous vehicle. Jeff said yes just be sure to bring the registration with me. When it came time to do the transfer, Jeff was told that since the vehicle I was buying was more than 4 years old, that the dealership "can't do it" and that I would have to go to the BMV to do it. I immediately went to BMV when I left the dealership & a supervisor named Clifford informed me that the age of the vehicle is irrelevant and that Ganley could've done the transfer right there (and considering we're in a pandemic, they really should've done the transfer in my opinion, instead of having me risk further exposure by telling me to go to BMV). Had a follow up text by Paula on Monday. Told her what happened. She gave me the number & extension for a title clerk named Carol to see what she could do, but Carol works at their Subaru dealership (based on the number I was given) so I haven't spoken with her as of yet and being that she works at a totally different location 20-30 minutes away, not sure what she can really do for me if anything. But Jeff was great, very patient with my questions & concerns. Bobbi at the front desk was great as well. Paula and her follow up was also great. Overall the customer service was really good. But the BMV end of this transaction really soured the overall experience for me. The reasoning given for not doing the transfer of the license plates is just plain lame in my opinion. To say that you "can't" do the transfer due to age of the vehicle, and then have a BMV supervisor inform me that the age of the vehicle is irrelevant, that tells me the dealership simply didn't want to do the transfer. If they were not equipped to do it, then that's what should've been said instead of blaming it on the age of the vehicle which doesn't matter. *** 15 DAYS LATER AND I STILL HAVEN'T HEARD FROM ANYONE! AT THIS POINT IF I COULD RETURN THIS VEHICLE I WOULD DO IT WITHOUT HESITATION! ONCE A SALE IS MADE THIS DEALER CLEARLY DOESN'T GIVE A xxxx ABOUT THE CUSTOMER. *** More
This was my first time going through the leasing process and I had already had bad experiences at a couple other dealers, but Nick made the process easy. He was knowledgeable and patient and worked with the and I had already had bad experiences at a couple other dealers, but Nick made the process easy. He was knowledgeable and patient and worked with the sales managers to get me a good deal. I appreciate his help in leasing a new Jeep that I love! More
They gave us a fair price up front for the car we purchased, with a fair offer on the vehicle we were trading in for the purchase. We had a great sales specialist that spent time going over the vehi purchased, with a fair offer on the vehicle we were trading in for the purchase. We had a great sales specialist that spent time going over the vehicle and the offer. More

By far the best experience I have ever had buying a new vehicle. Nicholas was very knowledgeable and answered every question I had and was available throughout the whole buying process. I really can’t say vehicle. Nicholas was very knowledgeable and answered every question I had and was available throughout the whole buying process. I really can’t say enough good things about Nicholas and Ganley Village. No pressure sales huge selection and a friendly staff. Do yourself a favor Call Nicholas Campola go to Ganley Village and you will be like me a customer for life ! Thanks Again! More
Nick was very knowledgeable and friendly. We did not feel pressured to buy. Will most likely come back and see him whenever we are in the market for another vehicle. pressured to buy. Will most likely come back and see him whenever we are in the market for another vehicle. More
Nicholas Campola was easy to work with. He made the process smooth and painless. I'm going to recommend others to him in the future. process smooth and painless. I'm going to recommend others to him in the future. More
Nick was very helpful and knowledgeable. He exceeded my expectations. The rest of the staff was great too! Thanks for everything. I love my new Jeep! expectations. The rest of the staff was great too! Thanks for everything. I love my new Jeep! More

Nicholas was very helpful, professional, and very respectful of my time. This was our 1st time at Ganley and I will buy in the future from them again! Thanks again....I appreciate Nicholas and the st respectful of my time. This was our 1st time at Ganley and I will buy in the future from them again! Thanks again....I appreciate Nicholas and the staff. More