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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,767 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,767 reviews
December 19, 2020
Nick has gone above and beyond twice for me. I came back the second time specifically for Nick due to his outstanding character, knowledge of the vehicles I was interested in and very personable. I would re the second time specifically for Nick due to his outstanding character, knowledge of the vehicles I was interested in and very personable. I would recommend Nick to anyone that Is looking for a new/used car! More
by Wallendr
Employees Worked With
Nick Mcintire
December 15, 2020
Dealership was so friendly, willing and able to find the vehicle I was seeking. I had 4 to choose from with all that I wanted as accessories. The financing/leasing was a breeze and I was able to take posses vehicle I was seeking. I had 4 to choose from with all that I wanted as accessories. The financing/leasing was a breeze and I was able to take possession of the vehicle that day. The salesman, Nicholas Campola was great. Thank you so very much. More
by golden girl
December 13, 2020
My purchase was advertised “Employee Pricing”for everyone. The advertised price was $21997 for my 2020 Fiat 500x. However, the sales price escaped over $25000 when the paper work came back. I can u everyone. The advertised price was $21997 for my 2020 Fiat 500x. However, the sales price escaped over $25000 when the paper work came back. I can understand a higher interest(finance rate) because of my low credit score but not an increase in the selling price..I wasn’t offered discounts , e.I. Veteran, AARP, etc., returning lease/customer. After 4 hours of sitting in the showroom, I expected better. Between,the negative equity for the returned lease and excessive selling price, it all added up to my paying the $8300 left on my lease and taxes on $25000. But, I wanted the Fiat 500x but is very unhappy feeling ripped off , More
by Caseyking736
Employees Worked With
Jim Waterwash, Trent Trader
December 12, 2020
I felt that with my experience Eric Thompson was more about getting the sale than working for his customer. Mike Thomas, Rick Campola and another salesman Nick were more helpful and willing to work for t about getting the sale than working for his customer. Mike Thomas, Rick Campola and another salesman Nick were more helpful and willing to work for the customer. It made the experience a little easier to deal with. Not sure if I'd ever go back there, if I do I won't be dealing with Eric. More
by spalinkas21
December 09, 2020
Luis’ hard work to try and get me the best deal was very appreciated. Even though I was coming from North Dakota, he took the time to make sure I was taken care of! appreciated. Even though I was coming from North Dakota, he took the time to make sure I was taken care of! More
by AO181
Employees Worked With
Luis Galvan
December 07, 2020
Justin Taylor is the best! Justin is very helpful and straight forward. I am working slot with Christmas and he made this a very easy process. I can't thank him enough. This is our 7th vehicle from him straight forward. I am working slot with Christmas and he made this a very easy process. I can't thank him enough. This is our 7th vehicle from him and we will keep coming back!!! Thanks again Justin and Larry, I really appreciate your help! More
by BRYAN K
December 07, 2020
We had a very good experience purchasing our Jeep Gladiator. Nick our salesperson was helpful and knowledgeable. Also wanted to thank Bob in finance for making our purchase an easy process. Great Gladiator. Nick our salesperson was helpful and knowledgeable. Also wanted to thank Bob in finance for making our purchase an easy process. Great Dealership Thanks Guys! More
by LarryK
December 06, 2020
Very easy to work with. From Nick the salesperson & Bob in F&I to Mike the GM all were very helpful with a no pressure atmosphere. Would highly recommend this dealership! in F&I to Mike the GM all were very helpful with a no pressure atmosphere. Would highly recommend this dealership! More
by Terri317
December 05, 2020
Nick Campola listened to all my needs and wants for my 2021 Jeep Compass and he delivered all of them superbly! Jim Waterwash made the leasing process easy and comfortable! I definitely recommend this dea 2021 Jeep Compass and he delivered all of them superbly! Jim Waterwash made the leasing process easy and comfortable! I definitely recommend this dealership and working with Nick C. and Jim W. at Ganley Village Jeepin Painesville! Thank you! More
by Jessica S.
