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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,768 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,768 reviews

August 30, 2020

The dealership is no different than other dealerships, haggle, haggle. CAUTION - internet discount is misleading, if you don't finance through Chrysler they deduct $1,500. More

by B Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Murray, thank you for taking the time to leave us a great review! It was a pleasure to work with you. We hope to see you again soon.

August 29, 2020

GREAT EXPERIENCE!! Nick and Rick were awesome to work with on the purchase of my new car. Al in fiance was also top notch and a pleasure to work with. More

by jhuxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Huxel
Aug 30, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We will be sure to thank Nick and Rick for providing you with an excellent car-buying experience. We look forward to working with you again!

August 26, 2020

First class operation! From The GM Mike Campola to the sales person who took excellent care of me,Nick Campola! Nick went above and beyond to make sure my buying experience was smooth.. I see why he is t More

by Chris.frate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Campola is the reason I came into this dealership. , Jim Waterwash
Aug 27, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Chris, thank you for taking the time to write a review! We are happy to hear Mike, Nicholas, and Jim went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

August 22, 2020

MR. NICK IS VERY KNOWLEDGEABLE PERSON, HAD A GREAT EXPERIENCE DEALING WITH NICK . FAMILY ATMOSPHERE, NICE AND FRIENDLY STAFF. GREAT INVENTORY OF DIFFERENT VEHICLES.NICE AND CLEAN DEALERSHIP. FOR SURE More

by Amarsingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Aug 23, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Amar, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Nicholas and Jim have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

August 12, 2020

Nick Campola was the best! Very professional, easy going, and extremely knowledgeable. My dad came with me to help me through the process, and he must have asked 100 questions, all of which Nick was able to More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to write a review! We are happy to hear Nicholas was able to help you find a great car and was able to make your overall experience at our dealership easy. We appreciate your positive feedback and glowing recommendation. Please do not hesitate to reach out to us when we can work with you down the road!

August 03, 2020

They are friendly, outgoing, and eager to meet and exceed your car needs. I will continue to buy from them! Nick is great, No complaints!! More

by Andriacoates
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Andria, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

August 03, 2020

I had a great experience my sales man. Trent was very knowledgeable, very professional, explained everything in great detailed, and made this very stressful process so easy and stress free. More

by Kaylacook4307
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Trader
Aug 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Kayla, thank you for taking the time to share your stress-free experience with Trent and Al! We hope you continue to love your new ride, and we are looking forward to working with you again in the future.

August 01, 2020

Made plans earlier this week to look at a car on Saturday. Told me that they would pull the keys to the car in the morning since I live an hour away. Called to confirm the day before. Left work More

by Jaxon1905
Customer Service
Recommend Dealer
No
Employees Worked With
Trent Trader
Aug 01, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Jaxon, I am disappointed to see you feel as if your time was wasted and because of this, you would not recommend your experience. Should you like to discuss your experience in further detail, please provide your preferred contact details to me. I will be in contact within the next 24-48 hours of receiving them. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

August 01, 2020

They backed out of an offer on TruCar thru USAA Car Buying After a confirmed deal and price online. Larry said they just would not be making enough money if they did not do the financing. Why have the offer o More

by Larry Becher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Paglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Orozco
Aug 01, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Larry, Thank you for bringing any questions you might have to my attention. I would like to connect with you about your concerns and provide my assistance. If you would please provide your preferred details to me, I will be in contact within the next 24-48 hours. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

July 28, 2020

Nick has a passion for selling Jeeps. He knows his stuff which is refreshing because I’ve run into too many car sales people who don’t know their product. He takes customer service serious and wants to make More

by Greg B
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
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