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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,770 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,770 reviews

April 18, 2020

Worked with Nick Artino to purchase my new 2020 hellcat. Nick did an amazing job going above and beyond. Please use Nick even if you aren't local to the dealer he will make the deal you are wanting!!! More

by ROWLAND2004
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Apr 19, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your 2020 Hellcat! We are delighted to know that Nick has provided you with a great level of care. Please do not hesitate to reach out if we can assist again with anything else. We are here to help and we wish you congratulations!

April 17, 2020

We were completely satisfied with our experience at Ganley. Friendly, helpful and knowledgeable staff that goes above and beyond. We will be life time customers. More

by mikeandjen831
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Huxel
Apr 18, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review and we look forward to working with you again!

April 17, 2020

very helpful and fast got a real nice price very helpful and not to pushy. got in and out pretty fast. Al did a very quick job once we got to the paper work over all very happy with ganley villa More

by murfdog62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your car! We are so glad to find that you are enjoying it and we will look forward to your return and any future business.

April 15, 2020

Nick campola did a great job during the sales process in getting me into a new 2020 ram overall experience at the dealer ship was great. Jim was great in finance explaining everything to me More

by rumbaugh_rm
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Apr 16, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Nicholas and Jim. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

April 14, 2020

I love the dealership and the staff. However, I wish Jeep would back their dealers with better support and solutions to the products they manufacture. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Mathew Urbas, 5-stars, Mike Thomas, Kevin R. Adams, Deanna Kirk
Apr 15, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Bryan, Although we are happy to know that you enjoy our staff and services, I am concerned to learn about any issues that have led to your three-star review. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

April 10, 2020

Professional Staff Had the pleasure working out a deal for a 2020 Ram with Nick. Nick was very professional throughout the discussions and showed his knowledge on the More

by rnfenster69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congrats on your new 2020 Ram! We will be sure to thank Nick for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to your next visit!

April 09, 2020

when no one else play fair & accurate Nichole did. just good to go with theses guys so far, as time goes & I start to get my car service I be able to say lot more. More

by cspenman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you for the kind words! We're happy to hear your experience with our team was positive. We hope to see you again.

April 04, 2020

buying a Jeep with ease Very professional staff, made the buying experience less stressful. Large selection of vehicles to choose from. We were given a tour of the dealershi More

by abazias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Apr 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We will be sure to thank Nick and Jim for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

March 31, 2020

Great service and atmosphere. I bought a 2020 ram Laramie. I got a great price through the sales team and finance department. Good feeling walking away with a new vehicle More

by Charris18
Recommend Dealer
Yes
Employees Worked With
Eric Thompson (5 stars)
Apr 01, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your vehicle! We're so glad to know of your satisfaction. If there is anything we can do to be of assistance, please do not hesitate to reach out and let us know. Our team will always do what we can to help!

March 25, 2020

Compass 2017 I have been going to them for over 25 years and every person that works there is professional, kind.They are nevere pushy and always do their best for More

by patricia.lynch1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Your loyalty is greatly appreciated, Patricia. It's always a pleasure to assist you. We look forward to seeing you again.

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