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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,770 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,770 reviews
February 07, 2020
I’m happy that they have improved there service department. Change in people and atmosphere.The people have improved immensely. Coffee maker is pretty darn good too. department. Change in people and atmosphere.The people have improved immensely. Coffee maker is pretty darn good too. More
by pmaynard50
Employees Worked With
I don’t know the names of the ladies behind the glass windows. They were great , Kelly Maxham
February 07, 2020
Great customer service! Made my car buying easy and fast! Easy to deal with and get you in the vehicle you want! Love Ganley village! Easy to deal with and get you in the vehicle you want! Love Ganley village! More
by Leesa
February 06, 2020
ERIC IS ONE SOLID JEEP GUY! A TRUE PRO! ERIC, JUSTIN AND THE WHOLE TEAM MADE THIS A GREAT EXPERIENCE. THIER KNOWLEGE AND PROFESSIONALISM IS UNMATCHED BY ANY OTHERS. THEY MADE ME FEEL AT EAS ERIC, JUSTIN AND THE WHOLE TEAM MADE THIS A GREAT EXPERIENCE. THIER KNOWLEGE AND PROFESSIONALISM IS UNMATCHED BY ANY OTHERS. THEY MADE ME FEEL AT EASE. THANKS TO ALL THE STAFF AT GANLEY VILLAGE CDJRF. More
by pacowash76
Employees Worked With
Other Employees :
Jim Waterwash
February 04, 2020
I would highly recommend Ganley Village! Everyone is so friendly and makes sure you’re taken care of. Luis and Al made sure buying a car was easy and fun! friendly and makes sure you’re taken care of. Luis and Al made sure buying a car was easy and fun! More
by chitogyt
February 04, 2020
The dealership is older, but the staff is polite and my experience was positive. I drove an hour to get there based of their reviews, and I wasn’t dissappointed. experience was positive. I drove an hour to get there based of their reviews, and I wasn’t dissappointed. More
by roastduck14
Employees Worked With
Jim Waterwash, Trent Trader
February 04, 2020
Excellent service and price. The salesman I dealt with was Walter and he made everything easy, and I feel that I bought at a great price. was Walter and he made everything easy, and I feel that I bought at a great price. More
by Jim E
Employees Worked With
Walter Queisser, Jim Waterwash
February 01, 2020
Always Amazing Troy and Justin are always my go-to guys! They get the job done quick and hassle free. I will continue to go to them for our vehicle needs and refer o Troy and Justin are always my go-to guys! They get the job done quick and hassle free. I will continue to go to them for our vehicle needs and refer others to them! They're simply the best. Thank you guys very much for all that you do. More
by hilhil849
February 01, 2020
Had a great experience! Super friendly place! Both sales man were great and very helpful! couldn’t have asked for a better place to shop! man were great and very helpful! couldn’t have asked for a better place to shop! More
by jordynradovanic
January 30, 2020
Troy Did a wonderful job helping me get my new Truck ! Process felt quick and easy and He was salesman that won’t come off pushy like other can be at other dealerships. Highly recommend to go see him. Process felt quick and easy and He was salesman that won’t come off pushy like other can be at other dealerships. Highly recommend to go see him. More
by Jtgales1
Employees Worked With
January 30, 2020
Liked my salesman very knowledge able and helpful took his time helping me choices of the vehicle I bought seemed to be genuinely in tune with my needs friendly honest fair performance was great thanks tr his time helping me choices of the vehicle I bought seemed to be genuinely in tune with my needs friendly honest fair performance was great thanks troy More
by Chuck2626
