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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

November 07, 2019

Great service! Nick was helpful and patient with me through this process! Very knowledgeable, prompt and great to work with! All the employees at the dealership were More

by Hellermanb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Nov 07, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for allowing Nick and the staff the assist you. Your business is highly valued. Have a great day and visit again soon.

November 06, 2019

No hassles. My sales rep Don Weiland was honest and upfront and efficient. I’m and 2nd time repeat customer and plan on a third as well in the future More

by Cpfriem
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin R. Adams
Nov 07, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

That is great news. Thank you for your business and loyalty. Don will be notified of your satisfaction with his services. Have a great day and visit again soon.

November 05, 2019

5 Star Experience with Larry! This was my first experience purchasing a vehicle over the internet, and Larry made the experience completely effortless. I received my new Fiat 124 More

by davidmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Orozco, Hasell Reynoso-Restly
Nov 06, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that your first car buying experience with us went well and with the help of Larry. We value your business and we appreciate you recommending us. We hope to see you again soon!

November 03, 2019

Ganley is a great place to lease or purchase a vehicle. My husband & I have worked with Don Weiland in the past but Eriv was the fella that helped us with our third JEEP lease, due to Don being with anothe More

by Leonalewis#3
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thomas
Nov 03, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Leonalewis, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to learn Don, Mike, and Eric all went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Jeep Cherokee! We hope you continue to love it, and We look forward to taking care of any of your auto needs for years to come.

November 03, 2019

Nick was great. Very enthusiastic and informative. I'd recommend him to anyone looking to buy a vehicle. Ganley lived up to their reputation in every way. And Bob in financing was calming and ensuring whe More

by cg255399
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
Nov 03, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We will be sure to thank Nick and Bob for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 31, 2019

The customer service here is five out of five stars nick Mcintire too amazing care of me and what is now my new car I would come back and by another car from him no problem. He really listens to the custome More

by Asher
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Nov 01, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Asher, thank you for the positive feedback! We are delighted to know that you enjoy our customer service and that Nick was amazing during your visit. We value your business and we hope to see you again soon!

October 30, 2019

Proud second owners of Ganley Village vehicles This is the second leasing experience that I have had with Ganley Village and both have been really good. On this experience my wife and I met w More

by Wild thing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Wild Thing, Thank you for taking the time to leave us a positive review! We are happy to hear that Nick, Al, and Rick were able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your 2020 Jeep Wrangler, feel free to give us a call!

October 29, 2019

Great service,i was called daily with update,justin is the best service mgr. I have ever dealt with and i have owned over 60 vehiclesand i feel very blessed to have met him. Thank you nustin More

by Coolbreeze
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review and compliment, Coolbreeze! It was a pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

October 28, 2019

If I ever need another car ganley is the way to go! Amazing staff to help with every step of the way! Bought my first car with them and it was a great experience! They took the time to get to know me, More

by Mrenshaw18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasell Reynoso-Restly, Jim Waterwash
Oct 28, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive review and rating! We are happy to know that you had a good first car buying experience with us and that you found our team to be amazing. We value your business and we hope to see you again soon!

October 27, 2019

Dont hurt his feelings Walter didnt like that I shopped his price that he said "no one would beat on the east coast". Word of advice Walter, walk the walk if you talk the ta More

by THEY BEAT YOUR PRICE
Recommend Dealer
No
Employees Worked With
Walter Queisser
Oct 27, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I am concerned to learn about any interaction that has left you with a negative impression. Your feedback is important to us and we would appreciate the chance to speak with you about this situation and the vehicle you were interested in. Please feel free to reach out to me at your own convenience so that we can address your concerns. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

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