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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

December 28, 2018

Friendly and low pressure sales Brian and staff were very helpful. Although product knowledge could of been a bit better I honestly felt he went out of his way to make the process pa More

by New Ram 1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Butch
December 26, 2018

Knowledgeable and friendly staff As I began looking for a vehicle, my salesman Nick Mcintire was very easy to work with and very responsive throughout the process. He was very knowle More

by shemp48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
December 20, 2018

Great experience Nick was very easy to work with and very responsive throughout the process. He was very knowledgeable about his products and you could tell he had a More

by Tony B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Dec 22, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the wonderful review, Tony! We are thrilled to hear that Nick and our team made your car-buying experience a smooth and pleasant one! Congratulations! Come back to see us anytime and thank you for the recommendation!

December 19, 2018

Great guy Nick made sure my family was comfortable the whole time on a busy Saturday. Glad that Rick had him reach out to me. They both deserve 5 stars. More

by 83tonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Dec 20, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the fantastic review! It's wonderful to know that Rick and Nick were able to take care of you. Please let us know if there is anything else we can do for you.

December 18, 2018

Ganley Sales Team As I began looking for a truck, I stopped at several dealerships to look at their available trucks. Once I met Brian, my search ended. More

by Faithdoc57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Butch
Dec 19, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that Brian was able to help you find a truck! We hope that you will come back and see us!

December 18, 2018

Great smile and customer service! My husband & I were looking for a new vehicle, right when we walked in the presence of the showroom was busy, we were greeted by Rachel with such frie More

by NewRamfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Neiwiadomski
Dec 18, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for the review! We're happy that you and your husband had an outstanding experience. We appreciate your business and hope to see you again!

December 17, 2018

Compliments!! Outstanding customer service performance!!! We needed a fax that was sent there to your dealership. Thanks to Rachel s help BINGO. She was t More

by Customer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Markon, Steven Aylward, Rachel Neiwiadomski
Dec 17, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Richard & Rhoda, Thank you for giving us a 5-star rating! We are happy to hear that Rachel was such a big help getting you what you needed! We'll let her and the rest of our team know how appreciative you were of their assistance. Come back and see us again soon!

December 16, 2018

Great doing business with you! Mike, was one of the many that introduced himself to me during the duration of my purchase. I was a pleasure meeting Mike. Thank you for the great s More

by Nrthsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Queisser, Michael Fleischhauer, Steven Aylward, Rachel Neiwiadomski
Dec 17, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for taking the time to review us! We'll be sure to commend Mike on a job well done.

December 11, 2018

Noise from rear tire I was about to travel to NY and was worried about the sound coming from the rear tires with just having new tires put on. Austin went above and beyond More

by Jeep2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin France
Dec 11, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you so much for sharing your experience with us! We are pleased to hear Austin went above and beyond in making sure you were able to travel safely. We can't wait to share your kind feedback with Austin. We appreciate your business and hope to see you again in the future!

December 03, 2018

what a great person he know exactly what customers need when he greets a customer he enjoys his job very much and always has the right answer the service and sales d More

by don4014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Whipple, Bruce Bukovinski, Alec Campola, Mike Thomas, Don Rico
Dec 03, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to review us! We're glad your experience was top notch. Let us know if we can help you with anything in the future!

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