Ken Ganley Ford Norton

Franko knew upfront what we wanted to buy and what our budget was. He made the buying experience quick and plain less. budget was. He made the buying experience quick and plain less. More

All good! As usual they did a quick and thorough job. I would recommend them every time. As usual they did a quick and thorough job. I would recommend them every time. More

My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my car picked back up and have the oil changed and the repair made, no charge. I was very impressed and grateful. The valet service is great too. I appreciate not having to sit in the dealership to wait. The valet drivers were very nice and personable, too. Thank you! More

My experience with Ken Ganley Ford in Norton was excellent! I received top rated customer service in a friendly family oriented atmosphere. My salesperson Franco helped to make things run smooth a excellent! I received top rated customer service in a friendly family oriented atmosphere. My salesperson Franco helped to make things run smooth and efficient. Thank you for such great care! More

Joe Peticca was very good to work with on my truck purchase. He is very patient and understanding. Overall, and throughout the process Ken Ganley Ford was great to work with. I found them to have t purchase. He is very patient and understanding. Overall, and throughout the process Ken Ganley Ford was great to work with. I found them to have the best price in the area for the truck I wanted. More

Diagnosed and repaired my air bag light problem correctly and took care of the brake hose recall perfectly. I think I found a dealer I can trust! Thanks! and took care of the brake hose recall perfectly. I think I found a dealer I can trust! Thanks! More

I’ve written a review 3or 4 times it is deleted when I press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to Ashleys desk. When I picked up my truck Ashley showed me how to fix the problem myself. A simple switch to show the gear as the transmission shifts. I was puzzled why I wasn’t shown this “fix” the first time I had this concern. I have not been pleased with the changes in service writing for the past few years. It is getting worse not better. I feel like a non customer. Maybe time for a dealership change. Time will tell. More

Sam and Desmond are AMAZING! They made the car buying process simply and easy! I ABSOLUTELY LOVED THEY INCLUDED OUR 13 YEAR OLD SON, IN THE BUYING PROCESS! They made all of us fe They made the car buying process simply and easy! I ABSOLUTELY LOVED THEY INCLUDED OUR 13 YEAR OLD SON, IN THE BUYING PROCESS! They made all of us feel welcome and listened to our wants and needs! Will definitely be back when it's time for our next vehicle! More

Was impressed with timely service. Communication was also great and friendly to work with Brianna! Like the fact that they call and check with you before performing services. Communication was also great and friendly to work with Brianna! Like the fact that they call and check with you before performing services. More

Exceptional service, friendly staff, no pressure—made buying a car very smooth and easy. Great experience!! buying a car very smooth and easy. Great experience!! More