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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,570 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,571 reviews

August 02, 2026

The only item regarding the software update that would have been helpful would have been informed the updated software could revert to factory settings. Then I would have not been concerned when the cab l More

by juersivichj
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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August 02, 2026

They were able to squeeze me in and I appreciate that. They all were friendly and courteous. More

by Ciola1923
Recommend Dealer
Yes
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August 02, 2026

Clean and friendly, worked to get my car serviced in a timely manner. Thank You More

by RRGREG2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2026 -

Ken Ganley Ford Norton responded

Scott and our team appreciate your kind feedback. We’re glad you found our service area clean and friendly and that your Ford Thunderbird was serviced promptly. Thank you for trusting us with your vehicle.

August 01, 2026

Very smooth, got me right in and even provided me with a loaner. They are the only dealership who has done so. There was no shananagins and they where extremely honest. My rear breaks where bad and I had th More

by Davidwellner90
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Report | Print
Aug 01, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to know our team arranged a loaner promptly and provided honest insights on your Ford F-150. We conducted a thorough inspection and focused on the services you truly needed. Thank you for trusting us with your truck and sharing this feedback.

August 01, 2026

Excellent work right on time good job I'll come in your very good job More

by shondtucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear the service on your Ford F-150 was completed right on schedule and met your expectations. We look forward to assisting you again whenever you need us. Thank you for your kind feedback.

August 01, 2026

Everything was great. Short wait time, courtesy, professionalism. I would definately refer others to you. More

by mikeym2955c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear the quick turnaround, courteous staff, and professional service on your Ford made a positive impression. We’re honored that you’d recommend us to others. We look forward to welcoming you back.

August 01, 2026

I got fixed what needed done - but - I should been able to return a part that was not needed More

by PHIL95
Recommend Dealer
No
Employees Worked With
Alan Kinnaird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Aug 02, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 01, 2026

Alan was great to work with. He was in contact with me through the repair process. He made me feel confident I chose the right place to bring my car to for the repair. More

by tammysteele73
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
Aug 02, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for choosing us for your car repair needs! We are thrilled to hear that Alan provided exceptional service and kept you informed throughout the process. Your confidence in us means the world and we look forward to serving you again in the future. Safe travels!

July 31, 2026

Justin is an Amazing Person and an Amazing salesman highly recommended best of the best !!! Ford f150 customer for life !! More

by bbis1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you so much for your continued support and trust in our dealership, we're thrilled to hear that Justin provided such exceptional service. He truly is an amazing person and salesman, and we look forward to serving you as a Ford F150 customer for life!

July 31, 2026

I get the best service from Allen and Rob the mobile tech. Ken Ganley ford takes excellent care of my vehicles. More

by hartleymike1
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
Jul 31, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear Alan and our mobile tech provided exceptional care for your Ford Explorer. Thank you for trusting us with your vehicles. We look forward to serving you again.

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