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Ken Ganley Ford Norton
Norton, OH
3,600 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,600 reviews
August 25, 2026
Always great service each time in for work. Last visit was for some brake work, Brianna went above and beyond. Last visit was for some brake work, Brianna went above and beyond. More
by Jason O
Verified Customer
August 24, 2026
Always good service The service team is very attentive to your needs and what the issues are and prompt at getting them fix and resolved. And keeping you informed along the way your needs and what the issues are and prompt at getting them fix and resolved. And keeping you informed along the way More
by crystalaws01
August 24, 2026
Best customer service I have ever received at any dealership. I saw the vehicle I wanted in their website, called on a Saturday & begged them not to sell it until I could come in the following Monday dealership. I saw the vehicle I wanted in their website, called on a Saturday & begged them not to sell it until I could come in the following Monday and they drove it to my house so I could see it. Justin and Desmond were so helpful and were able to help me get the perfect car for a good rate under the number I said was my maximum per month for the loan term I asked for. Couldn’t ask for a better experience buying a car! More
by Bripulley1
August 24, 2026
Great work, great service department and very friendly. .....every time. I would highly recommend them to anyone. .....every time. I would highly recommend them to anyone. More
by Davidmoore0
August 23, 2026
Always fair and professional service when I visit I would recommend the service department to anyone needing repairs by professionals at a fair price. recommend the service department to anyone needing repairs by professionals at a fair price. More
by CSALCHAK
Employees Worked With
Ashley Neely
August 23, 2026
In and out, within the hour excellent service Very welcoming staff and very clean guest area welcoming staff and very clean guest area More
by Rick Watson
August 22, 2026
Had a terrific car buying experience at Ken Ganley thanks mainly to John Massolini . John, in my opinion, is the best car salesman that I have ever dealt with. Honest, sincere, trustworthy and more than wi mainly to John Massolini . John, in my opinion, is the best car salesman that I have ever dealt with. Honest, sincere, trustworthy and more than willing to do what’s needed not to just sell a car but to make the buyer happy with the experience. I walked out after purchasing a vehicle happy, that usually does not happen. I will search out John when I need to purchase another vehicle. More
by DAHSBART
August 22, 2026
Ashley was excellent and handled everything from start to finish She always handles my service needs with a smile finish She always handles my service needs with a smile More
by Lorin
August 22, 2026
Friendly Waiting area nice. Greeted as I was getting out of my car. Car wash ok Greeted as I was getting out of my car. Car wash ok More
by Indiananana
August 20, 2026
Very knowledgeable and easy to do business. Very professional! Respectful in interactions and open to customer questions. Very professional! Respectful in interactions and open to customer questions. More
by allen.k.heid
