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Ken Ganley Ford Norton
Norton, OH
3,132 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,132 reviews
January 21, 2023
Service writer Brianna was great! Explained that goofy emergency brake sequence to me. I think🤔 Explained that goofy emergency brake sequence to me. I think🤔 More
by Barbkindig
Verified CustomerEmployees Worked With
January 20, 2023
Service was great my car had a recall for the transmission they came and got it fixed the problem and returned my car. Gentleman who picked it up was friendly as was the one that set up the appoi transmission they came and got it fixed the problem and returned my car. Gentleman who picked it up was friendly as was the one that set up the appointment . More
by Faye shepherd smith
Employees Worked With
Mike Hartley
January 20, 2023
Awesome staff an awesome team. They are always very professional always greet you when you come in. Keep you informed on what needs to be done on your vehicle. Service does a gre They are always very professional always greet you when you come in. Keep you informed on what needs to be done on your vehicle. Service does a great job.! More
by Lisa
January 20, 2023
Ken Ganley Ford Norton does a nice job with completing timely work at a reasonable rate timely work at a reasonable rate More
by chefbro1
Employees Worked With
January 20, 2023
Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More
by Pjblues2
Employees Worked With
Other Employees :
Mike Hartley
January 19, 2023
Our salesman Austin was great and we will deal with him in the future! Overall experience was great and very fast! in the future! Overall experience was great and very fast! More
by Huffy95
January 19, 2023
Great friendly service all around, easy to work with and they worked around my schedule. Will definitely use them again. they worked around my schedule. Will definitely use them again. More
by dcayton
Employees Worked With
January 17, 2023
Did not get to deal with Paul, unfortunately! The gentleman I did deal with was friendly and professional, But..... The gentleman I did deal with was friendly and professional, But..... More
by Tstarosto
Employees Worked With
January 17, 2023
This is our third purchase/lease from Ken Ganley Ford in Barberton. This is a wonderful dealership to deal with. Our salesman this time was Franco Casalinova and you could not ask for a better person to dea Barberton. This is a wonderful dealership to deal with. Our salesman this time was Franco Casalinova and you could not ask for a better person to deal with. Franco is very friendly and easy to talk with. ABSOLUTELY no pressure. He is an exceptional sales person and we very highly recommend him. From the service department, the wizard of finances, the sales manager and all we came into contact with, you couldn't ask for better folks to deal with. A special thank you to a wonderful young lady in Internet Sales, Emily Jones. She is one of the nicest you will ever deal with. Thank you Ganley Ford for a great experience. We will definitely be back for the fourth purchase. Louie & Margaret LaVenia More
by Louie
Employees Worked With
Other Employees :
Emily Jones
