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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,135 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,135 reviews

December 19, 2022

Ganley Ford took care of my replacement key in a prompt, polite, and friendly fashion. More

by madischwab
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 21, 2022 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2022

From the moment I walked in the door every Associate was friendly and helpful. Tony got me set up on Fordpass and synched my phone. And pretty much the whole transaction. Emily you are delightful. So many More

by Nance.pfeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry if I missed someone
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Dec 18, 2022 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2022

Christian was very helpful! If I ever decide to purchase in the future I will be calling him! He was very informed and professional. More

by Skyeejohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
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Dec 18, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 16, 2022

Received great customer service from Paul and Briana during the repair work for our Escape then F150. They had to put forward much additional effort to get warranty authorization for the covered repai More

by Ho Ho Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Dec 16, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Paul and Brianna were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2022

The dealership provided excellent service to us when we were looking to up grade our SUV Thank You More

by BIKERMAN1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell
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Dec 18, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Dec 18, 2022 -

BIKERMAN1989 responded

Yes you may use my response to my purchase

December 15, 2022

Jennifer is so amazing! She went above and beyond on everything! She was so helpful! This out of state buyer will definitely purchase from her again! More

by Jsmith415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Fincham
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Dec 16, 2022 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle and thanks for sharing about your experience with Jennifer here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 13, 2022

Tony, Emily and their team at Ganley were great to deal with. The buying process was simple and straightforward. Tony was very helpful explaining all of the Broncos features and operations. Thanks! Mik More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Jones
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Dec 14, 2022 -

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dec 15, 2022 -

Ken Ganley Ford Norton responded

Hi Mike, thank you so much for your positive comments about Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

The truck shop service was fast and friendly. They even gave me a lift home while they were working on my vehicle. More

by Keira C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in truck service, Tony for Transport
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Dec 12, 2022 -

Ken Ganley Ford Norton responded

Hi Keira, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 09, 2022

Very professional and outstanding customer service. Paul keeps us updated on the status of parts on order. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Dec 12, 2022 -

Ken Ganley Ford Norton responded

Hi Dave, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2022

Good service completed on time Courtesy device by service tech and others At the dealership More

by Tryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 09, 2022 -

Ken Ganley Ford Norton responded

Hi Tryan, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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