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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,149 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,149 reviews

January 17, 2024

I have always felt welcomed there. Everyone is very pleasant & welcoming. Brianna was especially kind and confident in her approach to her job. More

by mccann.peggy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Peggy, and don't hesitate to let us know if we can be of further assistance.

January 17, 2024

Sales and negotiating of final deal was fine. When it came to signing final papers I felt that I was disrespected by the finance lady in the manner that the extended warranty was presented. I was More

by Jfhenighan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
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Jan 20, 2024 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 17, 2024

Everyone that works there is very skilled at their job. They do a great job of making you feel welcome and meeting your needs! More

by Hmkirchenbauer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

Brianna was great. Car was fixed in a short amount of time. I love the text messages More

by UNC092001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brianna delivered such a great experience!

January 17, 2024

They were friendly and everything was done well they forgot to change my date but he came and showed me how that was nice More

by KWHIPKEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

January 17, 2024

The service manager was excellent and your service department is highly recommended on the RV sites More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in truck service
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you, Ken, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

January 17, 2024

Great experience, as always. The service was completed in a timely and professional manner. Thanks. More

by Gregeddymba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton!

January 17, 2024

Great service everytime I take my ford's to Ganly Ford! The go the extra mile to make sure I'm taken care everytime and I appreciate that! More

by gtomko4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

We have either purchased or serviced many cars over the years at Ganley Ford and been happy with the vehicles and the service center. The staff is really friendly and willing to get the information that we More

by anytimedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2024

Everything was smooth and quick . Highly recommended this dealership in ohio..Please ask for jennifer. More

by Rudy.edgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Temsey, Jennifer Fincham
Report | Print
Jan 16, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that Jennifer was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rudy, for choosing Ken Ganley Ford Norton!

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