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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 03, 2023

Austin Temsey showed me a 2024 Mustang GT Convertible that the dealership had in stock. I was interested in a different color car so I worked with Austin to custom order the 2024 Mustang of my dreams. More

by DavidM0604
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
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Oct 04, 2023 -

Ken Ganley Ford Norton responded

Thank you, David, for taking the time to share your thoughts on working with Austin and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

Oct 05, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

October 03, 2023

I was very pleased with my entire experience, top to bottom. The whole experience felt genuine, honest, and like they cared about making me a happy customer. More

by Tom Cruise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Ken Ganley Ford Norton responded

Thanks, Tom, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 03, 2023

Thank you Franco for your help on my new 18 Ford escape. I will come back to see you in the future. More

by gregclem1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Ken Ganley Ford Norton responded

Thank you, Greg, for sharing your experience with us! We're happy to hear it went well with Franco and we hope you enjoy your new vehicle. We truly appreciate your feedback!

October 02, 2023

I was overwhelmed by the service. The fellows that took me to and fro. And they washed my car. And fixed the problem with Efficiency. More

by csoratom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handlebars and Austen.
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Oct 02, 2023 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 03, 2023 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 29, 2023

Did my shopping entirely on line. Excellent website with lots of details and great gold certified selection. Gavin went extra mile. More

by kblaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2023

From the moment I contacted the dealership, their follow up, expertise and professionalism was second to none! I have purchased a few vehicles in my day and this experience by far was the best ever!! More

by bharsh33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 26, 2023

First time there for the Works service. Service was fast and on time and done in little over one hour. More

by lwfolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 25, 2023

The best there is… Thank you for the great service… John K is a great Service Manager. More

by Dnice1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again!

September 25, 2023

Welling to work with us and took their time to make the deal happen Thank More

by Thunder919472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Ken Ganley Ford Norton responded

Thank you for your kind review! We appreciate your business and hope you enjoy your new vehicle.

September 24, 2023

Joe was easy to work with and very personable. We love the new Tucson. Would definitely buy from Ken Ganley again for our next vehicle. More

by TeamP&K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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