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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
June 12, 2023
Scott has always been knowledgeable and courteous. The work was done in a timely matter and I was out the door. I left my phone in the truck and a technician came out to me and asked if I wanted the p The work was done in a timely matter and I was out the door. I left my phone in the truck and a technician came out to me and asked if I wanted the phone and when I said yes he retrieved the phone for me. Small things like that you remember. I would never take my truck anywhere else. More
by Zep 75
Verified CustomerEmployees Worked With
June 10, 2023
I have always received fast and professional work performed at a reasonable price. I have been to several different shops in my life, some better than others however Ganley Ford in Barberton checks a performed at a reasonable price. I have been to several different shops in my life, some better than others however Ganley Ford in Barberton checks all the boxes. It’s the detail that counts. 😊 More
by Stownman
Employees Worked With
Mark in the truck dept. and Mike filling in for him. Sorry don’t know the last names. , Deven Legg
June 09, 2023
Christian was awesome with his ability to describe features & activate our phone’s ford app. Thanks to Sean for getting everything ready for the sale, as we were driving 3 hours away. features & activate our phone’s ford app. Thanks to Sean for getting everything ready for the sale, as we were driving 3 hours away. More
by beckystanford
June 09, 2023
Sean and Christian were excellent. We drove three hours to pick up this car and would have not done so without the confidence they instilled while working with them before the sale. We drove three hours to pick up this car and would have not done so without the confidence they instilled while working with them before the sale. More
by Ohiostanfords
June 09, 2023
Thank you for handling the recalls on my Ford. I appreciate it so much. Fast friendly service at Ganley!! I appreciate it so much. Fast friendly service at Ganley!! More
by lesnich76
Employees Worked With
June 09, 2023
I found the staff warm,welcoming, knowledable,friendly. Desmond gave me confidence and was not pushy or dishonest I will recommend everyone I can to Ken Ganley Ford of Norton. Desmond gave me confidence and was not pushy or dishonest I will recommend everyone I can to Ken Ganley Ford of Norton. More
by Grateful
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell
June 08, 2023
I went to have my brakes checked out because it's been awhile. Instead of selling me new brakes they were honest enough to tell me I didn't need them. Love honesty awhile. Instead of selling me new brakes they were honest enough to tell me I didn't need them. Love honesty More
by Kurt
Employees Worked With
June 08, 2023
Recently bought a new Explorer. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. Everyone was friendly and informative, Sales, Parts, Service and Managers were all great. Will buy from them again. More
by bergerwr
Employees Worked With
Other Employees :
Doug. Parts., Christian Rodriguez
June 08, 2023
Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied service easy. Just got my second vehicle and am very satisfied More
by PNMC53
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell, Paul Asano, Deven Legg
June 08, 2023
Christian Rodriguez my sale consultant was a delight to work with. The whole staff was warm and welcoming and made me feel comfortable. They listened to what I wanted and needed and went above and beyond t work with. The whole staff was warm and welcoming and made me feel comfortable. They listened to what I wanted and needed and went above and beyond to get it for me. I would definitely recommend Ken Ganley Ford. More
by pamwg
