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Ken Ganley Ford Parma

Parma, OH

4.7
4,298 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,298 reviews

February 18, 2026

Great service, very polite staff. They diagnosed accurately and sold us new tires for a great price. Also wasn't expecting a car wash but that was a pleasant surprise. More

by Daniellindsey29807
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Feb 18, 2026 -

Ken Ganley Ford Parma responded

We appreciate you sharing your experience with your Ford Edge service. We’re glad Dylan and the team provided accurate diagnostics, competitive tire pricing, and a surprise car wash. We look forward to helping keep your Edge in great shape on your next visit.

February 18, 2026

Awesome and quick very helpful Close to home. I have been going for years! Fantastic More

by WISKELOPROPERTIES
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 18, 2026 -

Ken Ganley Ford Parma responded

We appreciate your loyalty over the years. We’re glad our convenient location and efficient service for your Ford F-150 have been helpful. We look forward to assisting you again soon.

February 18, 2026

On time taking the car in for the appointment. Explained the recalls that they would be doing on the car. Showed me that the car was out of alignment. Fixed that. Even washed the car! More

by skywitch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating and sharing your service experience. We’re glad Allan and our team kept your Ford Focus appointment on schedule, explained the recalls, corrected the alignment, and gave your car a thorough wash. We look forward to welcoming you back for future visits.

February 17, 2026

Dylan was my advisor and he was amazing! Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an More

by Aebeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan provided transparent updates and managed to fit your Ford in without an appointment. We appreciate you highlighting his honesty and clear communication. Thank you for recommending him to your friends and family.

February 17, 2026

Courteous, professional, knowledgeable. I was informed about what to expect during that appointment. I was advised about a recall that includes to my car. I was told how it will be taken ca More

by michablasi
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 17, 2026 -

Ken Ganley Ford Parma responded

We appreciate the five stars and are pleased our team delivered courteous, professional, and knowledgeable service. It’s good to know we clearly outlined your appointment steps and explained how the EcoSport recall will be handled. We look forward to assisting you with any future service needs.

February 17, 2026

George was so kind and helpful and made me feel very comfortable and not rushed. Matt and Nick were also great in helping me find what I was looking for. Overall I had a great experience and would reco More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for sharing your feedback. We’re glad you felt comfortable throughout the process and found the perfect used Ford Escape. We appreciate you recommending us.

February 17, 2026

Very friendly Very friendly,and polite and everyone explained things to me in detail Very friendly,and polite and everyone explained things to me in detail and they didn't take long More

by price.jim6294
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Feb 17, 2026 -

Ken Ganley Ford Parma responded

Thanks for sharing your experience with our Ford EcoSport service. We’re delighted our team was friendly, explained everything clearly, and completed the work without delay.

February 17, 2026

Very friendly staff. Had my car in and out quickly. Made scheduling very easy And fast More

by TINAHRENKO
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Feb 17, 2026 -

Ken Ganley Ford Parma responded

Thank you for your kind words about our friendly team. We’re glad scheduling was fast and easy and that your Ford Bronco Sport was back on the road quickly.

February 17, 2026

Had a great experience, although I wish they had washed my car down a little after it was serviced More

by Jg165
Recommend Dealer
Yes
Employees Worked With
Mark Owens
Feb 18, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating. We’re glad you had a great service visit for your Ford Explorer and apologize we didn’t give it the wash you expected. We’ll share your feedback with the team and hope to see you again soon.

February 16, 2026

We had a great experience at Ken Ganley Ford Parma! Austin was wonderful to work with and made trading in and purchasing a new car simple and easy! More

by Blurban10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Ken Ganley Ford Parma responded

Hearing that Austin made your trade-in and Ford Explorer purchase simple is wonderful. We hope you enjoy every adventure in your new Ford Explorer.

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